Title: Chatwik Live Chat
Author: chatwik
Published: <strong>16 Luglio 2026</strong>
Last modified: 25 Luglio 2026

---

Ricerca i plugin

![](https://ps.w.org/chatwik-live-chat/assets/banner-772x250.png?rev=3610051)

![](https://ps.w.org/chatwik-live-chat/assets/icon-256x256.png?rev=3610051)

# Chatwik Live Chat

 Di [chatwik](https://profiles.wordpress.org/chatwik/)

[Scarica](https://downloads.wordpress.org/plugin/chatwik-live-chat.1.1.0.zip)

 * [Dettagli](https://it.wordpress.org/plugins/chatwik-live-chat/#description)
 * [Recensioni](https://it.wordpress.org/plugins/chatwik-live-chat/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/chatwik-live-chat/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/chatwik-live-chat/#developers)

 [Supporto](https://wordpress.org/support/plugin/chatwik-live-chat/)

## Descrizione

Chatwik Live Chat adds the official Chatwik widget to your WordPress site. Configure
your website token and basic widget options from **Settings  Chatwik** in the WordPress
admin.

**Features**

 * One-click setup with your Chatwik Website Token
 * Enable or disable the widget without removing settings
 * Customize bubble position, type, locale, dark mode, and widget style
 * Uses the official Chatwik SDK from Chatwik Cloud
 * Optionally identify logged-in WordPress (and WooCommerce) users automatically,
   skipping the pre-chat form
 * No tracking or phone-home behavior

**Server-side appearance** (widget color, welcome message, pre-chat form, and more)
is configured in your Chatwik dashboard.

## Screenshot

[⌊Chatwik configuration page with setup instructions and status indicator.⌉⌊Chatwik
configuration page with setup instructions and status indicator.⌉[

Chatwik configuration page with setup instructions and status indicator.

[⌊Chatwik live chat widget on the website frontend.⌉⌊Chatwik live chat widget on
the website frontend.⌉[

Chatwik live chat widget on the website frontend.

## Installazione

 1. Upload the `chatwik-live-chat` folder to the `/wp-content/plugins/` directory, 
    or install the plugin through the WordPress plugins screen.
 2. Activate the plugin through the **Plugins** screen in WordPress.
 3. Go to **Settings  Chatwik**.
 4. Copy your **Website Token** from Chatwik  Settings  Inboxes  List (Widget Token
    column for your Website inbox).
 5. Add your WordPress site domain to **Allowed domains** in that inbox’s Configuration
    tab.
 6. Paste the token, enable the widget, and save changes.
 7. Visit your site frontend to confirm the chat bubble appears.

## FAQ

### Where do I find my Website Token?

Log in to your Chatwik dashboard, open **Settings  Inboxes  List**, and copy the**
Widget Token** from the middle column for your **Website** inbox. The plugin settings
page includes a screenshot of this screen.

### Why is the widget not showing on my site?

Check the following:

 * The widget is **enabled** in Settings  Chatwik.
 * A valid **Website Token** is saved.
 * Your WordPress site domain is listed under **Allowed domains** in the Chatwik
   Website channel configuration.
 * You are viewing the public frontend (not the WordPress admin).

### Can I use a self-hosted Chatwik instance?

This plugin connects to Chatwik Cloud at `https://app.chatwik.com`. Custom instance
URLs are not supported in this version.

### Does this plugin send data to third parties?

The plugin stores your settings in WordPress and loads the Chatwik widget script
from Chatwik Cloud when enabled. It does not send analytics or usage data to Chatwik
independently of the widget itself.

### Can I hide the chat bubble until I open it from a button?

Yes. Enable **Hide message bubble on load** in the settings, then use the Chatwik
JavaScript SDK methods to open the widget from your theme or custom code.

### What does “Identify logged-in users” do?

When enabled, a logged-in WordPress user’s name and email are automatically passed
to the chat widget, so they don’t need to type them into the pre-chat form. If the
site runs WooCommerce and the customer has a phone number on file, that’s included
too. This is off by default and has no effect on WooCommerce or its data if the 
store doesn’t use it — it only reads the current WordPress user’s own account fields.
It does not currently support inboxes with HMAC identity validation enabled.

## Recensioni

Non ci sono recensioni per questo plugin.

## Contributi e sviluppo

“Chatwik Live Chat” è un software open source. Le persone che hanno contribuito 
allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ chatwik ](https://profiles.wordpress.org/chatwik/)

[Traduci “Chatwik Live Chat” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/chatwik-live-chat)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/chatwik-live-chat/)
segui il [repository SVN](https://plugins.svn.wordpress.org/chatwik-live-chat/),
segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/chatwik-live-chat/)
tramite [RSS](https://plugins.trac.wordpress.org/log/chatwik-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.0

 * Add optional “Identify logged-in users” setting — automatically sends the current
   WordPress user’s name/email (and WooCommerce phone, if available) to the chat
   widget.

#### 1.0.2

 * Fix screenshot captions on WordPress.org plugin page.

#### 1.0.1

 * Add WordPress.org plugin page assets (icon, banner, screenshots).

#### 1.0.0

 * Initial release.
 * Settings page under Settings  Chatwik.
 * Frontend embed via official Chatwik SDK.
 * Widget customization: position, bubble type, locale, dark mode, and widget style.

## Meta

 *  Versione **1.1.0**
 *  Ultimo aggiornamento **2 settimane fa**
 *  Installazioni attive **Meno di 10**
 *  Versione WordPress ** 6.0 o superiore **
 *  Testato fino alla versione **7.0.3**
 *  Versione PHP ** 7.4 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/chatwik-live-chat/)
 * Tag
 * [chat](https://it.wordpress.org/plugins/tags/chat/)[customer support](https://it.wordpress.org/plugins/tags/customer-support/)
   [helpdesk](https://it.wordpress.org/plugins/tags/helpdesk/)[live chat](https://it.wordpress.org/plugins/tags/live-chat/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/chatwik-live-chat/advanced/)

## Valutazioni

Non sono state ancora inviate recensioni.

[Your review](https://wordpress.org/support/plugin/chatwik-live-chat/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/chatwik-live-chat/reviews/)

## Collaboratori

 *   [ chatwik ](https://profiles.wordpress.org/chatwik/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/chatwik-live-chat/)