Title: FALA — AI Customer Service Agent
Author: elav8
Published: <strong>18 Agosto 2026</strong>
Last modified: 17 Settembre 2026

---

Ricerca i plugin

![](https://ps.w.org/fala-agent/assets/banner-772x250.png?rev=3653703)

![](https://ps.w.org/fala-agent/assets/icon-256x256.png?rev=3653380)

# FALA — AI Customer Service Agent

 Di [elav8](https://profiles.wordpress.org/elav8/)

[Scarica](https://downloads.wordpress.org/plugin/fala-agent.1.0.0.zip)

 * [Dettagli](https://it.wordpress.org/plugins/fala-agent/#description)
 * [Recensioni](https://it.wordpress.org/plugins/fala-agent/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/fala-agent/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/fala-agent/#developers)

 [Supporto](https://wordpress.org/support/plugin/fala-agent/)

## Descrizione

Fala (by ELAV8) is a voice-first AI customer-service agent for your website.

This plugin connects your WordPress site to the **Fala service** (hosted at [fala.elav8.ai](https://fala.elav8.ai)).
After you activate it and paste your agent key:

 1. Open **Settings  Fala Agent**
 2. Paste the **agent key** from your [Fala dashboard](https://fala.elav8.ai) (Build
    Widgets, or the install guide)
 3. Save — your agent appears on every public page

No theme file edits. Survives theme updates. Works with most caching plugins (purge
cache after install if the agent does not appear immediately).

#### Requirements

 * A free or paid [Fala](https://fala.elav8.ai) workspace
 * Your widget **agent key** (public embed key)

#### External service

This is a SaaS connector. When an agent key is saved, the plugin loads Fala’s official
loader script from your configured script origin (default `https://fala.elav8.ai/
widget.js`) and visitor chat/voice traffic is handled by Fala’s servers according
to your plan and settings.

 * [Fala Terms](https://fala.elav8.ai/terms)
 * [Fala Privacy Policy](https://fala.elav8.ai/privacy)

Saving an agent key under **Settings  Fala Agent** is your explicit consent to load
that service on the public site. No script is injected until a key is present. The
plugin does not inject “powered by” credit links.

## Screenshot

[⌊Settings → Fala Agent — paste your agent key⌉⌊Settings → Fala Agent — paste your
agent key⌉[

Settings  Fala Agent — paste your agent key

[⌊Public site with the Fala launcher (front-end only)⌉⌊Public site with the Fala
launcher (front-end only)⌉[

Public site with the Fala launcher (front-end only)

[⌊Fala dashboard install guide for WordPress⌉⌊Fala dashboard install guide for WordPress⌉[

Fala dashboard install guide for WordPress

## Installazione

 1. In WordPress go to **Plugins  Add New**
 2. Search for **Fala** (or upload this plugin’s zip)
 3. Click **Install Now**, then **Activate**
 4. Go to **Settings  Fala Agent** and paste your agent key from the Fala dashboard
 5. Visit your **public** site (not wp-admin) and confirm the agent launcher appears

## FAQ

### Where do I get the agent key?

Sign in at [fala.elav8.ai](https://fala.elav8.ai), open **Build  Widgets**, or ask
Fala’s Architect to show the install guide. Copy the public key (not your login 
password).

### The agent does not appear

 * Confirm the key is saved under **Settings  Fala Agent**
 * Confirm your theme calls `wp_footer()` (almost all themes do)
 * Purge any page cache / CDN cache
 * View the **public** front-end, not the WordPress admin
 * If you set **allowed domains** in Fala, make sure your site hostname is listed

### Can I use a one-click zip from the Fala dashboard?

Yes. The dashboard can download a pre-configured zip of this same plugin with your
key filled in. After WordPress.org listing, prefer installing from the directory
and pasting the key.

## Recensioni

![](https://secure.gravatar.com/avatar/cd23407763e930d39455b2f9441f8b75ddaa5d5482f858bd649535174b731b69?
s=60&d=retro&r=g)

### 󠀁[Up and running in minutes, and easy to keep improving](https://wordpress.org/support/topic/up-and-running-in-minutes-and-easy-to-keep-improving/)󠁿

 [calebcriste](https://profiles.wordpress.org/calebcriste/) 23 Settembre 2026

What impressed me most was how much FALA can handles on its own. After I gave it
my domain it was able to learn most of what it needed from our webpages. I had it
on a site and working within a couple of minutes, without having to build every 
answer from scratch. I also liked that you can go back through real conversations,
see what people are asking, and keep making the agent smarter as you go. It’s quick
to get started and you still have control over how it improves.It’s nice working
with software that focuses on users and actually provides value. 🙌

 [ Leggi la recensione di 1 ](https://wordpress.org/support/plugin/fala-agent/reviews/)

## Contributi e sviluppo

“FALA — AI Customer Service Agent” è un software open source. Le persone che hanno
contribuito allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ elav8 ](https://profiles.wordpress.org/elav8/)

[Traduci “FALA — AI Customer Service Agent” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/fala-agent)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/fala-agent/) segui
il [repository SVN](https://plugins.svn.wordpress.org/fala-agent/), segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/fala-agent/)
tramite [RSS](https://plugins.trac.wordpress.org/log/fala-agent/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release: settings page, agent key, site-wide footer inject via wp_enqueue_script.

## Meta

 *  Versione **1.0.0**
 *  Ultimo aggiornamento **6 giorni fa**
 *  Installazioni attive **Meno di 10**
 *  Versione WordPress ** 5.8 o superiore **
 *  Testato fino alla versione **7.0.6**
 *  Versione PHP ** 7.4 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/fala-agent/)
 * Tag
 * [AI](https://it.wordpress.org/plugins/tags/ai/)[chatbot](https://it.wordpress.org/plugins/tags/chatbot/)
   [customer service](https://it.wordpress.org/plugins/tags/customer-service/)[live chat](https://it.wordpress.org/plugins/tags/live-chat/)
   [voice](https://it.wordpress.org/plugins/tags/voice/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/fala-agent/advanced/)

## Valutazioni

 5 su 5 stelle.

 *  [  1 5- recensioni a stelle     ](https://wordpress.org/support/plugin/fala-agent/reviews/?filter=5)
 *  [  0 recensioni a 4-stelle     ](https://wordpress.org/support/plugin/fala-agent/reviews/?filter=4)
 *  [  0 recensioni a 3-stelle     ](https://wordpress.org/support/plugin/fala-agent/reviews/?filter=3)
 *  [  0 recensioni a 2-stelle     ](https://wordpress.org/support/plugin/fala-agent/reviews/?filter=2)
 *  [  0 recensioni a 1-stelle     ](https://wordpress.org/support/plugin/fala-agent/reviews/?filter=1)

[La tua recensione](https://wordpress.org/support/plugin/fala-agent/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/fala-agent/reviews/)

## Collaboratori

 *   [ elav8 ](https://profiles.wordpress.org/elav8/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/fala-agent/)