Title: HB FreshDesk
Author: Hiren Patel
Published: <strong>8 Febbraio 2019</strong>
Last modified: 13 Agosto 2026

---

Ricerca i plugin

![](https://ps.w.org/hb-freshdesk/assets/banner-772x250.jpg?rev=2051630)

![](https://ps.w.org/hb-freshdesk/assets/icon-256x256.jpg?rev=2051630)

# HB FreshDesk

 Di [Hiren Patel](https://profiles.wordpress.org/hiren1612/)

[Scarica](https://downloads.wordpress.org/plugin/hb-freshdesk.3.4.zip)

 * [Dettagli](https://it.wordpress.org/plugins/hb-freshdesk/#description)
 * [Recensioni](https://it.wordpress.org/plugins/hb-freshdesk/#reviews)
 * [Sviluppo](https://it.wordpress.org/plugins/hb-freshdesk/#developers)

 [Supporto](https://wordpress.org/support/plugin/hb-freshdesk/)

## Descrizione

This plugin is used for connect your FreshDesk account in your wordpress site. You
can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in
your FreshDesk account directly using this plugin, And also check your ticket conversation.

FreshDesk Terms of Service https://www.freshworks.com/terms/

#### Usage

Place this shortcode in page, post or text widget where you’d like to display Data.

    ```
    [freshdesk-create-ticket]
    [get_all_ticket]
    [freshdesk-faq]
    ```

#### Templates

Place this shortcode in any template parts of your theme.

    ```
    <?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
    <?php echo do_shortcode('[get_all_ticket]'); ?>
    <?php echo do_shortcode('[freshdesk-faq]'); ?>
    ```

#### Installation

 1. Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.
 2. Activate the plugin through the “Plugins” menu in WordPress.

#### How to Use

 1. Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting
    tab.
 2. You can connect two way in our account 1. API Key 2. User-name and Password.
 3. Place Go to Faq page and select our FAQ’s which is display in your front end.
 4. Place Use Above Shortcode.

## Screenshot

[⌊After activating the plugin it will be hooked in Create a new new menu "Freshdesk"
in admin Menu.⌉⌊After activating the plugin it will be hooked in Create a new new
menu "Freshdesk" in admin Menu.⌉[

After activating the plugin it will be hooked in Create a new new menu “Freshdesk”
in admin Menu.

[⌊Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk
Account.⌉⌊Click on Freshdesk and Add your FreshDesk account detail and Connect your
FreshDesk Account.⌉[

Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk
Account.

[⌊Go to ShortCode tab and see your shortcode you can use this shortcode.⌉⌊Go to 
ShortCode tab and see your shortcode you can use this shortcode.⌉[

Go to ShortCode tab and see your shortcode you can use this shortcode.

[⌊Click on FAQ and display your freshdesk account FAQ's list you can check in check
box what you want to display in front-end.⌉⌊Click on FAQ and display your freshdesk
account FAQ's list you can check in check box what you want to display in front-
end.⌉[

Click on FAQ and display your freshdesk account FAQ’s list you can check in check
box what you want to display in front-end.

[⌊Create a Ticket click a Add new Ticket button and create a new ticket.⌉⌊Create
a Ticket click a Add new Ticket button and create a new ticket.⌉[

Create a Ticket click a Add new Ticket button and create a new ticket.

[⌊Display Your All ticket for FreshDesk Account.⌉⌊Display Your All ticket for FreshDesk
Account.⌉[

Display Your All ticket for FreshDesk Account.

[⌊Display FAQ's for check in your admin side in FAQ's menu list.⌉⌊Display FAQ's 
for check in your admin side in FAQ's menu list.⌉[

Display FAQ’s for check in your admin side in FAQ’s menu list.

## FAQ

### Having problems, questions, bugs & suggestions

Contact us at https://www.hikebranding.com/

## Recensioni

Non ci sono recensioni per questo plugin.

## Contributi e sviluppo

“HB FreshDesk” è un software open source. Le persone che hanno contribuito allo 
sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ Hiren Patel ](https://profiles.wordpress.org/hiren1612/)
 *   [ Ripal Patel ](https://profiles.wordpress.org/hikebranding/)

[Traduci “HB FreshDesk” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/hb-freshdesk)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/hb-freshdesk/) segui
il [repository SVN](https://plugins.svn.wordpress.org/hb-freshdesk/), segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/hb-freshdesk/)
tramite [RSS](https://plugins.trac.wordpress.org/log/hb-freshdesk/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### v1.0

 * Initial release version.

#### v2.0

Tested up to latest version.

#### v3.0

Tested up to latest version and bug fixed.

#### v3.4

WordPress 7.0 / PHP 8.x compatibility; replaced removed FILTER_SANITIZE_STRING, 
added AJAX nonces, prepared all SQL, escaped all output.

## Meta

 *  Versione **3.4**
 *  Ultimo aggiornamento **2 mesi fa**
 *  Installazioni attive **10+**
 *  Versione WordPress ** 5.0 o superiore **
 *  Testato fino alla versione **7.0.7**
 *  Versione PHP ** 7.4 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/hb-freshdesk/)
 * Tag
 * [faq](https://it.wordpress.org/plugins/tags/faq/)[freshdesk](https://it.wordpress.org/plugins/tags/freshdesk/)
   [helpdesk](https://it.wordpress.org/plugins/tags/helpdesk/)[support](https://it.wordpress.org/plugins/tags/support/)
   [ticket](https://it.wordpress.org/plugins/tags/ticket/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/hb-freshdesk/advanced/)

## Valutazioni

Non sono state ancora inviate recensioni.

[La tua recensione](https://wordpress.org/support/plugin/hb-freshdesk/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/hb-freshdesk/reviews/)

## Collaboratori

 *   [ Hiren Patel ](https://profiles.wordpress.org/hiren1612/)
 *   [ Ripal Patel ](https://profiles.wordpress.org/hikebranding/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/hb-freshdesk/)

## Dona

Vuoi supportare lo sviluppo di questo plugin?

 [ Fai una donazione per questo plugin ](https://www.hikebranding.com/)