Title: Intercom
Author: Intercom
Published: <strong>27 Aprile 2013</strong>
Last modified: 16 Aprile 2025

---

Ricerca i plugin

![](https://ps.w.org/intercom/assets/banner-772x250.png?rev=1271221)

![](https://ps.w.org/intercom/assets/icon-256x256.png?rev=1271236)

# Intercom

 Di [Intercom](https://profiles.wordpress.org/bobintercom/)

[Scarica](https://downloads.wordpress.org/plugin/intercom.3.0.2.zip)

 * [Dettagli](https://it.wordpress.org/plugins/intercom/#description)
 * [Recensioni](https://it.wordpress.org/plugins/intercom/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/intercom/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/intercom/#developers)

 [Supporto](https://wordpress.org/support/plugin/intercom/)

## Descrizione

[Intercom](https://www.intercom.com/) is a next-generation customer communications
platform that combines powerful live chat, proactive messaging, and advanced AI 
solutions — like our Fin AI chatbot — to help businesses instantly connect with 
customers.

By installing the Intercom WordPress plugin, you can seamlessly add the Messenger
to your site, track both logged-in users and visitors, and engage them right away.
With Intercom’s industry-leading AI at your fingertips, you’ll deliver fast, personalized
support and drive growth more effectively than ever before.

## Installazione

Installing Intercom on your WordPress site takes just a few minutes.

You can find full instructions on signing up and installing Intercom using the WordPress
plugin [here](https://www.intercom.com/help/en/articles/173-install-intercom-on-your-wordpress-site).

If you’re already an Intercom customer, you can also find instructions in the in-
app [setup guide](https://app.intercom.com/a/apps/_/platform/guide) or [app store](https://app.intercom.com/a/apps/_/appstore?app_package_code=wordpress&search=wordpress).

The first thing you’ll need to do is install and activate the plugin – you must 
be using WordPress v4.9.0 or higher and have the ability to install plugins in order
to use this method.

Note: This plugin injects a Javascript snippet on your website frontend containing
dynamic user data. Some caching solutions will cache entire pages and should not
be used with this plugin. Doing so may cause conversations to be delivered to the
wrong user.

## Recensioni

![](https://secure.gravatar.com/avatar/89d6fde38b8885baa8bd83b3e82abcff3776e9a12d8d220e59d1279c5776c3b2?
s=60&d=retro&r=g)

### 󠀁[Just came here to say that this works just fine and is not broken.](https://wordpress.org/support/topic/just-came-here-to-say-that-this-works-just-fine-and-is-not-broken/)󠁿

 [ajwurtz](https://profiles.wordpress.org/ajwurtz/) 18 Ottobre 2021

Just came here to say that this plugin definitely DOES work, not sure what all the
negative reviews are about. Its literally a one-click integration.

![](https://secure.gravatar.com/avatar/fe2761ce8f24238da26e03a98508ec65a8667023feadab95b44c7fcd02a617f4?
s=60&d=retro&r=g)

### 󠀁[Doesn’t work](https://wordpress.org/support/topic/doesnt-work-2640/)󠁿

 [evkanas](https://profiles.wordpress.org/evkanas/) 23 Marzo 2021

Doesn’t work

![](https://secure.gravatar.com/avatar/4d5a0e849c66f8b9e05042460ccc49d8f5db8f72e1a72ae2ba087ae24ca04e77?
s=60&d=retro&r=g)

### 󠀁[Great product with matching plugin.](https://wordpress.org/support/topic/great-product-with-matching-plugin/)󠁿

 [peterarends](https://profiles.wordpress.org/peterarends/) 27 Ottobre 2018

Got it working in under two minutes, does what it should do.

![](https://secure.gravatar.com/avatar/73a67095c6e7f0179f03f4d93f144b3734543ae63215b0806e71484f39878b58?
s=60&d=retro&r=g)

### 󠀁[Terrible. Wasting my time!](https://wordpress.org/support/topic/terrible-wasting-my-time/)󠁿

 [Cameron Roe](https://profiles.wordpress.org/cjroe/) 1 Agosto 2018 1 risposta

This plugin is literally broken and it’s wasting my time and my client’s time. End
all the plugins!

![](https://secure.gravatar.com/avatar/6ee9630e36ef154a67b8d2b6e82011f5ad8157a30902a40c81fbf75f1ffc23cf?
s=60&d=retro&r=g)

### 󠀁[Worked smoothly at two sites](https://wordpress.org/support/topic/worked-smoothly-at-two-sites/)󠁿

 [CK MacLeod](https://profiles.wordpress.org/ck-macleod/) 25 Marzo 2018

I’ve installed Intercom at two sites now using this plugin, and have found it to
work quite smoothly, though customizing the “launcher” beyond shape and color requires
working with the javascript API, which is not currently facilitated by the plugin.

![](https://secure.gravatar.com/avatar/8839f08bdc27c3b5a44b9f240255d8e8e819e66647e76c7d9c44cbc7457498d3?
s=60&d=retro&r=g)

### 󠀁[very very nice](https://wordpress.org/support/topic/very-very-nice-17/)󠁿

 [tahamirzaiee](https://profiles.wordpress.org/tahamirzaiee/) 9 Ottobre 2017 1 risposta

very nice and beautiful interface

 [ Leggi tutte le recensioni di 12 ](https://wordpress.org/support/plugin/intercom/reviews/)

## Contributi e sviluppo

“Intercom” è un software open source. Le persone che hanno contribuito allo sviluppo
di questo plugin sono indicate di seguito.

Collaboratori

 *   [ Intercom ](https://profiles.wordpress.org/bobintercom/)
 *   [ jacopointercom ](https://profiles.wordpress.org/jacopointercom/)

[Traduci “Intercom” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/intercom)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/intercom/) segui 
il [repository SVN](https://plugins.svn.wordpress.org/intercom/), segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/intercom/)
tramite [RSS](https://plugins.trac.wordpress.org/log/intercom/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 3.0.2

https://github.com/intercom/intercom-wordpress/pull/131
 * Updated version attribute
to avoid it getting sent in the user data.

#### 3.0.1

https://github.com/intercom/intercom-wordpress/pull/130
 * Added version tracking
to help Intercom provide better support by identifying which plugin version is in
use.

https://github.com/intercom/intercom-wordpress/pull/88
 * Loads Intercom messenger
last to ensure JQuery is present.

#### 3.0.0

https://github.com/intercom/intercom-wordpress/pull/127
 * Replaced user_hash with
intercom_user_jwt https://www.intercom.com/help/en/articles/10589769-authenticating-
users-in-the-messenger-with-json-web-tokens-jwts. * Updated readme to follow guidelines.*
Added missing tests.

## Meta

 *  Versione **3.0.2**
 *  Ultimo aggiornamento **12 mesi fa**
 *  Installazioni attive **6.000+**
 *  Versione WordPress ** 4.7.0 o superiore **
 *  Testato fino alla versione **6.7.5**
 *  Versione PHP ** 7.2 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/intercom/)
 * Tag
 * [AI](https://it.wordpress.org/plugins/tags/ai/)[chat](https://it.wordpress.org/plugins/tags/chat/)
   [customer](https://it.wordpress.org/plugins/tags/customer/)[Intercom](https://it.wordpress.org/plugins/tags/intercom/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/intercom/advanced/)

## Valutazioni

 3.4 su 5 stelle.

 *  [  6 recensioni a 5-stelle     ](https://wordpress.org/support/plugin/intercom/reviews/?filter=5)
 *  [  0 recensioni a 4-stelle     ](https://wordpress.org/support/plugin/intercom/reviews/?filter=4)
 *  [  1 3- recensioni a stelle     ](https://wordpress.org/support/plugin/intercom/reviews/?filter=3)
 *  [  0 recensioni a 2-stelle     ](https://wordpress.org/support/plugin/intercom/reviews/?filter=2)
 *  [  4 recensioni a 1-stelle     ](https://wordpress.org/support/plugin/intercom/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/intercom/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/intercom/reviews/)

## Collaboratori

 *   [ Intercom ](https://profiles.wordpress.org/bobintercom/)
 *   [ jacopointercom ](https://profiles.wordpress.org/jacopointercom/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/intercom/)