Title: Multisite Ticket System
Author: merleM_157
Published: <strong>4 Febbraio 2016</strong>
Last modified: 21 Settembre 2017

---

Ricerca i plugin

![](https://ps.w.org/multisite-ticket-system/assets/banner-772x250.png?rev=1344299)

Questo plugin **non è stato testato con le ultime 3 versioni principali (major releases)
di WordPress**. Potrebbe non essere più mantenuto, o supportato, e potrebbe presentare
problemi di compatibilità se utilizzato con versioni più recenti di WordPress.

![](https://ps.w.org/multisite-ticket-system/assets/icon-256x256.png?rev=1344299)

# Multisite Ticket System

 Di [merleM_157](https://profiles.wordpress.org/merlem_157/)

[Scarica](https://downloads.wordpress.org/plugin/multisite-ticket-system.zip)

 * [Dettagli](https://it.wordpress.org/plugins/multisite-ticket-system/#description)
 * [Recensioni](https://it.wordpress.org/plugins/multisite-ticket-system/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/multisite-ticket-system/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/multisite-ticket-system/#developers)

 [Supporto](https://wordpress.org/support/plugin/multisite-ticket-system/)

## Descrizione

Multisite Ticket System is a plugin for WordPress Multisite Network. Super Admin
receives tickets and manages settings (categories and e-mail addresses). Administrators
of the sites (only) can submit tickets. The plugin also provides comment sections
for updating tickets.

There are a lot of WordPress Ticket System plugins out there, but rarely ones (or
none) that are intended for improved communication between Super Admin and Site 
Administrators in a Multisite Network.
 This is all the more convenient if your 
organization manages many regional groups throughout the country or in general manages
many sites that are administered by different people with diverse kinds of WordPress
knowledge, especially by people with zero knowledge of WordPress. In these cases,
the Super Admin is able to help more efficiently through this ticket system, e.g.
instead of managing requests via e-mail. It means in effect that the ticket system
is used in the backend (Dashboard) and doesn’t provide e.g. contact forms in the
frontend (actual website / blog) for visitors. That what makes it rather interesting–
a plugin for improved support in multisite networks.

The plugin has been developed in German, but English translation files are provided(
US, GB, AU).

Since there has been quite a few changes in WordPress itself, the plugin has been
tested now in WP version 4.4, 4.4.2, and 4.8.2, but of course it is possible that
it works in older versions as well. Test / Use at your own risk! (And maybe contact
me, too, I am happy to make this plugin compatible for as many versions as possible.)

## Screenshot

 * [[
 * Tickets overview in Network Admin
 * [[
 * Settings overview in Network Admin
 * [[
 * Tickets overview in Site Admin
 * [[
 * Create a ticket in Site Admin
 * [[
 * View a selected ticket
 * [[
 * View the comment section

## Installazione

Note: This plugin is intended for multisite networks and won’t activate in single
WP installations. It wouldn’t be of much use otherwise anyway.
 However, if you’re
fascinated by this plugin and wish to use it in a single WP installation, feel free
to contact me.

 1. Upload the plugin files to the ‘/wp-content/plugins/plugin-name’ directory, or 
    install the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress
 3. Enjoy the extended support feature!

## FAQ

  Installation Instructions

Note: This plugin is intended for multisite networks and won’t activate in single
WP installations. It wouldn’t be of much use otherwise anyway.
 However, if you’re
fascinated by this plugin and wish to use it in a single WP installation, feel free
to contact me.

 1. Upload the plugin files to the ‘/wp-content/plugins/plugin-name’ directory, or 
    install the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress
 3. Enjoy the extended support feature!

## Recensioni

![](https://secure.gravatar.com/avatar/3f3814e5bed93e3a405d3a59662d5fdf8c4e7baaa9e08e05280cdc4a156ac4f2?
s=60&d=retro&r=g)

### 󠀁[Very good](https://wordpress.org/support/topic/very-good-2826/)󠁿

 [berfayvel](https://profiles.wordpress.org/berfayvel/) 20 Gennaio 2018

very good

![](https://secure.gravatar.com/avatar/c6246e64f9ca70db01c7528421ac3384ba85748a8765bdf3d01ed32b91e8a9ac?
s=60&d=retro&r=g)

### 󠀁[Easy to use](https://wordpress.org/support/topic/easy-to-use-973/)󠁿

 [Sylsylvia79](https://profiles.wordpress.org/sylsylvia79/) 3 Settembre 2016

It’s a really useful, easy to install and easy to use plugin. Works perfectly.

![](https://secure.gravatar.com/avatar/afd05dc5e57f2885a91b43cd866aa904b705948b2338c39d7bc00824786c5d4b?
s=60&d=retro&r=g)

### 󠀁[Great start](https://wordpress.org/support/topic/great-start-26/)󠁿

 [jambrikp](https://profiles.wordpress.org/jambrikp/) 3 Settembre 2016

Its a nice plugin. I need a light ticketing system. So its great! 🙂 I hope you 
will continue to develop this plugin.

![](https://secure.gravatar.com/avatar/f78be0c258fb7ea2e421b60e573d693301c782b0b74c9d02c24bca18c296246c?
s=60&d=retro&r=g)

### 󠀁[Nice Tool](https://wordpress.org/support/topic/nice-tool-36/)󠁿

 [Joachim](https://profiles.wordpress.org/joesy/) 3 Settembre 2016 1 risposta

Nice Tool, but there is a conflict with the cas-mestro plugin: the ticket param 
is needed by phpCAS.

 [ Leggi tutte le recensioni di 4 ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/)

## Contributi e sviluppo

“Multisite Ticket System” è un software open source. Le persone che hanno contribuito
allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ merleM_157 ](https://profiles.wordpress.org/merlem_157/)

“Multisite Ticket System” è stato tradotto in 1 lingua. Grazie a [chi traduce](https://translate.wordpress.org/projects/wp-plugins/multisite-ticket-system/contributors)
per il contributo.

[Traduci “Multisite Ticket System” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/multisite-ticket-system)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/multisite-ticket-system/)
segui il [repository SVN](https://plugins.svn.wordpress.org/multisite-ticket-system/),
segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/multisite-ticket-system/)
tramite [RSS](https://plugins.trac.wordpress.org/log/multisite-ticket-system/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0

 * Deprecated function get_currentuserinfo swapped for wp_get_current_user()
 * Added language files for en_AU (Australia)

#### 0.5

 * This is the first version ever, so no changes have been made so far. But I am
   eager to improve this plugin and optimize its features!

## Meta

 *  Versione **1.0**
 *  Ultimo aggiornamento **9 anni fa**
 *  Installazioni attive **10+**
 *  Versione WordPress ** 4.4 o superiore **
 *  Testato fino alla versione **4.8.28**
 *  Lingue
 * [Dutch](https://nl.wordpress.org/plugins/multisite-ticket-system/) e [English (US)](https://wordpress.org/plugins/multisite-ticket-system/).
 *  [Traduci nella tua lingua](https://translate.wordpress.org/projects/wp-plugins/multisite-ticket-system)
 * Tag
 * [multisite](https://it.wordpress.org/plugins/tags/multisite/)[ticket](https://it.wordpress.org/plugins/tags/ticket/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/multisite-ticket-system/advanced/)

## Valutazioni

 4.8 su 5 stelle.

 *  [  3 recensioni a 5-stelle     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=5)
 *  [  1 4- recensioni a stelle     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=4)
 *  [  0 recensioni a 3-stelle     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=3)
 *  [  0 recensioni a 2-stelle     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=2)
 *  [  0 recensioni a 1-stelle     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/)

## Collaboratori

 *   [ merleM_157 ](https://profiles.wordpress.org/merlem_157/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/multisite-ticket-system/)