Title: OneDesk
Author: onedesk
Published: <strong>21 Maggio 2019</strong>
Last modified: 23 Agosto 2024

---

Ricerca i plugin

![](https://ps.w.org/onedesk/assets/banner-772x250.png?rev=2092503)

Questo plugin **non è stato testato con le ultime 3 versioni principali (major releases)
di WordPress**. Potrebbe non essere più mantenuto, o supportato, e potrebbe presentare
problemi di compatibilità se utilizzato con versioni più recenti di WordPress.

![](https://ps.w.org/onedesk/assets/icon-128x128.png?rev=2092503)

# OneDesk

 Di [onedesk](https://profiles.wordpress.org/onedesk/)

[Scarica](https://downloads.wordpress.org/plugin/onedesk.zip)

 * [Dettagli](https://it.wordpress.org/plugins/onedesk/#description)
 * [Recensioni](https://it.wordpress.org/plugins/onedesk/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/onedesk/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/onedesk/#developers)

 [Supporto](https://wordpress.org/support/plugin/onedesk/)

## Descrizione

OneDesk provides your business with three customer-facing apps that you can put 
on your website to start interacting with your customers and website visitors. This
process is now made even simpler with the creation of this plugin. Simply follow
the installation steps and provide your customers with quick access to the OneDesk
widget that houses the following features:

1 – The _Messenger_ tab application allows you to chat with your customers in real
time. These chats can then be captured as tickets.

2 – The _Portal_ tab provides an interface for your customers to track their tickets
with you. Once here, they can update themselves on the status, as well as engage
with the agents responsible for their ticket.

3 – The _New_ tab provides a form for your customer to submit new tickets.

Through this plugin, access to your OneDesk customer apps can now be incorporated
into your website in just a couple of clicks!

For more information about these applications, please visit https://www.onedesk.
com/videos-using-onedesk/customer-apps/.

## Screenshot

 * [[
 * Admin settings page to customize the OneDesk widget.
 * [[
 * Closed OneDesk widget
 * [[
 * Minimally expanded OneDesk widget
 * [[
 * Maximally expanded OneDesk widget

## Installazione

 1. Install the OneDesk plugin
 2. Activate the OneDesk plugin and click on the adjacent “Settings” link
 3. Once in the OneDesk Plugin settings page, fill in your URI in the required field
    and optionally customize any or all additional widget settings
 4. Navigate to ”Widgets” through the ”Appearance” tab on the left and add the OneDesk
    Widget to your website’s footer

## FAQ

Why does the widget display “Incorrect URL” when I try to open it?
 Navigate to 
the OneDesk Plugin settings page and ensure that the URI is entered correctly.

Where do I find my URI?
 There are multiple ways to find your URI. The simplest 
way is to login to your OneDesk account, navigate to “Administrator Settings” (the
gear icon) and click on ”Tickets” under the ”Applications” tab and your URI is found
between the @ and the first period. (ex: for tickets@_acme_.onedesk.com URI=acme)

## Recensioni

Non ci sono recensioni per questo plugin.

## Contributi e sviluppo

“OneDesk” è un software open source. Le persone che hanno contribuito allo sviluppo
di questo plugin sono indicate di seguito.

Collaboratori

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

[Traduci “OneDesk” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/onedesk)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/onedesk/) segui il
[repository SVN](https://plugins.svn.wordpress.org/onedesk/), segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/onedesk/)
tramite [RSS](https://plugins.trac.wordpress.org/log/onedesk/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

v0.1.0
 * Initial Release.

## Meta

 *  Versione **0.1.0**
 *  Ultimo aggiornamento **2 anni fa**
 *  Installazioni attive **10+**
 *  Versione WordPress ** 5.2 o superiore **
 *  Testato fino alla versione **6.6.5**
 *  Versione PHP ** 5.5.36 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/onedesk/)
 * Tag
 * [accessibility](https://it.wordpress.org/plugins/tags/accessibility/)[business](https://it.wordpress.org/plugins/tags/business/)
   [customer](https://it.wordpress.org/plugins/tags/customer/)[productivity](https://it.wordpress.org/plugins/tags/productivity/)
   [project management](https://it.wordpress.org/plugins/tags/project-management/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/onedesk/advanced/)

## Valutazioni

Non sono state ancora inviate recensioni.

[Your review](https://wordpress.org/support/plugin/onedesk/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/onedesk/reviews/)

## Collaboratori

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/onedesk/)