Title: Feedback with Gripeless
Author: Erika
Published: <strong>3 Giugno 2020</strong>
Last modified: 21 Gennaio 2021

---

Ricerca i plugin

![](https://ps.w.org/penguinet-gripeless/assets/banner-772x250.png?rev=2319194)

Questo plugin **non è stato testato con le ultime 3 versioni principali (major releases)
di WordPress**. Potrebbe non essere più mantenuto, o supportato, e potrebbe presentare
problemi di compatibilità se utilizzato con versioni più recenti di WordPress.

![](https://ps.w.org/penguinet-gripeless/assets/icon-256x256.png?rev=2319194)

# Feedback with Gripeless

 Di [Erika](https://profiles.wordpress.org/ingerikagili/)

[Scarica](https://downloads.wordpress.org/plugin/penguinet-gripeless.1.0.zip)

 * [Dettagli](https://it.wordpress.org/plugins/penguinet-gripeless/#description)
 * [Recensioni](https://it.wordpress.org/plugins/penguinet-gripeless/#reviews)
 * [Sviluppo](https://it.wordpress.org/plugins/penguinet-gripeless/#developers)

 [Supporto](https://wordpress.org/support/plugin/penguinet-gripeless/)

## Descrizione

This is an unofficial plugin to integrate [Gripeless](https://usegripeless.com/)
into your WordPress installation.
 Gripeless is “a free complaint management solution
for web apps […] with the goal of encouraging users to report problems which they
otherwise wouldn’t have reported.” Gripeless aims to reduce the friction of providing
feedback helping both the user with an easy to use interface, and who receives the
feedback with a complete dashboard.

This plugin integrates Gripeless inside the admin bar, for your registered users
to report problems to your dashboard. The Gripeless modal allows your users to write
down the problem and to attach (or directly create) a screenshot of the page.
 With
their report you’ll find also useful information about their environment (browser,
OS, page link, viewport, etc …), and when you resolve the problem the user will 
receive an automatic notification. If you are concerned about the privacy matter,
look to Gripeless [Terms an Conditions](https://usegripeless.com/legal).

As already said, the button to open the modal is added to the administration bar,
so only the users that see it can report a problem: for example, this plugin can
be useful to web developers, designers and web agencies to receive feedback from
their customers directly from the website they have produced. I’m open to requests
to add functionalities to the plugin.

#### Benefits

 * The user has an easy way to provide written and visual feedback, leaving to the
   software the hassle to add technical information such as browser version or viewport
   dimensions
 * Save time managing all the feedback of your projects from one dashboard: you 
   can add comments and resolve the reports

#### Future scenarios:

 1. Develop a WordPress Widget
 2. Possibility to let not logged in users to use it
 3. Manage the users roles that can use it
 4. Add multisite support
 5. Add custom context to send to Gripeless
 6. Add Gripeless modal customization

### Service discontinued

Sadly, the Gripeless developer discontinued this service. I hope this plugin has
been useful to someone in his very short life.

## Screenshot

 * [[
 * Click on “Report a problem” in the admin bar to open the modal
 * [[
 * This is the opened modal
 * [[
 * The settings page

## FAQ

### Is this an official plugin?

No, i’m not a Gripeless developer and i’m not affiliated with them. I have found
the service they provide useful and easy to use, so i decided to create a plugin
to integrate it into WordPress. If you have problems strictly with the plugin don’t
submit your issues to Gripeless, but do it in the WordPress plugins’ repository.

### Is this service free?

Yes! Gripeless has a free tier that lets you use a lot of functionalities (like 
unlimited screenshots!), and this plugin is free (but i can always accept a beer
from you 😉 ).

### Does Gripeless work in a local environment?

Yes, i have found no issues in a local development environment.

### I have read the documentation of Gripeless and found that i can add a custom context. Where i can put it in the plugin configuration?

In this plugin is not yet possible to add a custom context.

## Recensioni

Non ci sono recensioni per questo plugin.

## Contributi e sviluppo

“Feedback with Gripeless” è un software open source. Le persone che hanno contribuito
allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ Erika ](https://profiles.wordpress.org/ingerikagili/)

[Traduci “Feedback with Gripeless” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/penguinet-gripeless)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/penguinet-gripeless/)
segui il [repository SVN](https://plugins.svn.wordpress.org/penguinet-gripeless/),
segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/penguinet-gripeless/)
tramite [RSS](https://plugins.trac.wordpress.org/log/penguinet-gripeless/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0

 * First release

## Meta

 *  Versione **1.0.0**
 *  Ultimo aggiornamento **5 anni fa**
 *  Installazioni attive **Meno di 10**
 *  Versione WordPress ** 4.7 o superiore **
 *  Testato fino alla versione **5.4.19**
 *  Versione PHP ** 7.0 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/penguinet-gripeless/)
 * Tag
 * [bug-tracking](https://it.wordpress.org/plugins/tags/bug-tracking/)[feedback](https://it.wordpress.org/plugins/tags/feedback/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/penguinet-gripeless/advanced/)

## Valutazioni

Non sono state ancora inviate recensioni.

[Your review](https://wordpress.org/support/plugin/penguinet-gripeless/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/penguinet-gripeless/reviews/)

## Collaboratori

 *   [ Erika ](https://profiles.wordpress.org/ingerikagili/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/penguinet-gripeless/)

## Donazioni

Vuoi sostenere le versioni future?

 [ Fai una donazione per lo sviluppo ](https://www.penguinet.it/progetti/gripeless)