Title: Was This Helpful? – Article Feedback
Author: robertoiacono
Published: <strong>23 Febbraio 2025</strong>
Last modified: 23 Luglio 2026

---

Ricerca i plugin

![](https://ps.w.org/riaco-was-this-helpful/assets/banner-772x250.png?rev=3569365)

![](https://ps.w.org/riaco-was-this-helpful/assets/icon-256x256.png?rev=3567878)

# Was This Helpful? – Article Feedback

 Di [robertoiacono](https://profiles.wordpress.org/prototipo88/)

[Scarica](https://downloads.wordpress.org/plugin/riaco-was-this-helpful.2.3.0.zip)

 * [Dettagli](https://it.wordpress.org/plugins/riaco-was-this-helpful/#description)
 * [Recensioni](https://it.wordpress.org/plugins/riaco-was-this-helpful/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/riaco-was-this-helpful/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/riaco-was-this-helpful/#developers)

 [Supporto](https://wordpress.org/support/plugin/riaco-was-this-helpful/)

## Descrizione

**Was This Helpful?** is a simple, effective WordPress feedback plugin that adds
a “Was this helpful?” box at the bottom of your content to capture article feedback
from your visitors.

Let your readers give quick feedback with a thumbs up or thumbs down — no comments
or forms needed.

Designed for speed and simplicity, it helps you identify your most engaging posts
and optimize underperforming ones.

Unlike traditional comment forms, this feedback tool provides a frictionless way
for users to respond with a single click — helping you understand content performance
and engagement at a glance.

Ideal for blogs, documentation, knowledge bases, and business websites.

### The Problem It Solves

Many website owners and bloggers face the same challenges:

 * **Low comment engagement**: Readers rarely leave comments, making it hard to 
   know what content works.
 * **Unclear content performance**: Analytics show visits, but not whether the article
   helped readers.
 * **Missed opportunities to improve content**: Without feedback, you don’t know
   which posts need updates or rewrites.

Was This Helpful is an article feedback plugin that solves these problems by providing
quick feedback directly on your articles.

A simple thumbs up/down helps you see:

 * Which posts your audience finds useful.
 * Which pages need updates or improvements.
 * How user satisfaction changes over time.

### Key Benefits

**Collect instant feedback**: learn what readers think without requiring them to
leave a comment.

**Improve content strategy**: identify helpful vs. unhelpful posts to guide updates
and new content.

**Track content performance after updates**: use the reset feedback feature to see
how your posts perform after you make changes or optimizations, without losing historical
data.

**Boost engagement**: give users a one-click way to interact with your articles.

**Enhance SEO indirectly**: updating low-rated content can improve dwell time and
reduce bounce rates.

### Common Use Cases

**Blog posts**: measure reader satisfaction and identify which articles resonate.

**Knowledge bases / documentation**: quickly see if tutorials and how-to guides 
are effective.

**Product or service pages**: understand if descriptions and details answer customer
questions.

**Course or learning websites**: track which lessons are clear or need more explanation.

**Business websites**: gather visitor insights without long forms or surveys.

### Core Features

 * Adds a “Was this helpful?” thumbs up/down box after posts and pages.
 * Supports pages, posts, or both.
 * Optionally disable the box on specific posts or pages.
 * See percentage of positive feedback directly in the admin post list.
 * Clean, minimal UI that adapts to your theme.
 * Lightweight with optional CSS/JS loading.
 * Includes a shortcode and a Gutenberg block to manually place the box wherever
   you like.
 * “Manual Placement Only” setting to turn off automatic insertion for a whole post
   type while still allowing manual placement via shortcode, block, or per-post 
   override.
 * Reset feedback statistics per post or page without deleting historical feedback.

### Pro Version

Unlock additional features with **Was This Helpful? PRO**:

 * Support for custom post types
 * Follow-up Reasons – When visitors vote No, optionally ask them why.

Learn more: [Pro](https://riacoplugins.com/product/riaco-was-this-helpful-pro/)

### Settings

 1. **Show On Post Types:** Choose which post types (posts, pages) the feedback box
    should appear on.
 2. **Disable On Specific Posts:** Option to disable the feedback box on individual
    posts or pages.

**PRO Version Settings:**

 1. **Show On Custom Post Types:** Choose which custom post types the feedback box 
    should appear on.

### License

This program is free software; you can redistribute it and/or modify it under the
terms of the GNU General Public License as published by the Free Software Foundation;
either version 2 of the License, or (at your option) any later version.

## Screenshot

[⌊Settings panel in the WordPress admin.⌉⌊Settings panel in the WordPress admin.⌉[

Settings panel in the WordPress admin.

[⌊Frontend "Was This Helpful?" box with thumbs up/down.⌉⌊Frontend "Was This Helpful?"
box with thumbs up/down.⌉[

Frontend “Was This Helpful?” box with thumbs up/down.

[⌊Extra settings for assets loading and data deletion⌉⌊Extra settings for assets
loading and data deletion⌉[

Extra settings for assets loading and data deletion

[⌊Manual placement using shortcode.⌉⌊Manual placement using shortcode.⌉[

Manual placement using shortcode.

[⌊Quick stats with color scheme⌉⌊Quick stats with color scheme⌉[

Quick stats with color scheme

[⌊Block without editor option⌉⌊Block without editor option⌉[

Block without editor option

[⌊Frontend⌉⌊Frontend⌉[

Frontend

[[

## Blocchi

Questo plugin fornisce 1 blocco.

 *   Helpful Box Block Show helpful box block in editor.

## Installazione

 1. Upload the plugin files to the `/wp-content/plugins/riaco-was-this-helpful` directory,
    or install the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the “Plugins” menu in WordPress.
 3. Go to **Settings > Was This Helpful** to configure display options and visibility
    rules.

## FAQ

### Can I choose where the feedback box appears?

Yes. By default, the box appears after your content on posts and pages. You can 
also place it manually using the `[riwth_helpful_box]` shortcode or the “Helpful
Box” Gutenberg block.

### Can I disable the feedback box on specific posts?

Absolutely. Just check the “Disable automatic Helpful box” option in the editor 
sidebar on that post or page.

### Can I turn off automatic placement for an entire post type?

Yes. Enable “Manual Placement Only” for a post type in the plugin settings, and 
the box will no longer be appended automatically to its content — you can still 
place it with the shortcode, the Gutenberg block, or the per-post override.

### How do I see the feedback results?

Each post and page in your WordPress admin will show a “Was This Helpful” column,
with the number and percentage of positive votes.

### Can I disable the loading of styles or scripts?

Yes, you can disable the loading of styles or scripts from the plugin settings page.

### How do I enable feedback on custom post types?

With the PRO version, custom post types appear in your settings page. Just check
the ones you want feedback on.

### How do I reset feedback statistics for a post or page?

In the WordPress admin, go to **Posts** or **Pages**, hover over the post you want
to reset, and click **“Reset Helpful Stats”**.
 Resetting changes the reset date
and stats are recalculated from that point forward.

### Will resetting feedback delete previous feedback from the database?

No. Previous feedback entries remain stored in the database for historical purposes.

However, the **displayed stats** (total and positive counts) only consider feedback**
from the last reset date onward**.

### Can I undo a reset?

Not directly. You can manually adjust the reset date in the post meta if necessary,
but the plugin does not currently provide a one-click undo feature.

## Recensioni

![](https://secure.gravatar.com/avatar/050f66ab08163f765689223588eea84a62890adf59c3c0288f075731a3692a84?
s=60&d=retro&r=g)

### 󠀁[Simple idea, very well executed](https://wordpress.org/support/topic/simple-idea-very-well-executed/)󠁿

 [misterbates](https://profiles.wordpress.org/misterbates/) 17 Luglio 2026 1 risposta

Perfect for getting 'low friction' feedback on a page or post – excellent plugin!

![](https://secure.gravatar.com/avatar/656eafe5c6d7777221eee6acc15ffd3a1f857456a50a234a3971fa49fb76b966?
s=60&d=retro&r=g)

### 󠀁[Feedback semplice ed efficace](https://wordpress.org/support/topic/feedback-semplice-ed-efficace/)󠁿

 [mario230](https://profiles.wordpress.org/mario230/) 29 Luglio 2025 1 risposta

Plugin leggero e intuitivo che aggiunge pulsanti "utile/non utile" ai tuoi contenuti.
Perfetto per raccogliere feedback rapido dagli utenti senza complicazioni. Installazione
facile e design essenziale.

 [ Leggi tutte le recensioni di 2 ](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/)

## Contributi e sviluppo

“Was This Helpful? – Article Feedback” è un software open source. Le persone che
hanno contribuito allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ robertoiacono ](https://profiles.wordpress.org/prototipo88/)

[Traduci “Was This Helpful? – Article Feedback” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/riaco-was-this-helpful)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/riaco-was-this-helpful/)
segui il [repository SVN](https://plugins.svn.wordpress.org/riaco-was-this-helpful/),
segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/riaco-was-this-helpful/)
tramite [RSS](https://plugins.trac.wordpress.org/log/riaco-was-this-helpful/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 2.3.0 – 2026-07-18

 * Added: Post URL/slug column in the Feedback Records admin table and CSV export,
   to help disambiguate pages with similar titles.
 * Added: Thank You Text is now a rich-text field — insert a link anywhere in the
   message using the editor’s link button (sites with an existing “Thank You Link
   URL” set are migrated automatically).
 * Added: “Manual Placement Only” setting — turn off automatic insertion into the
   content for a whole post type while still allowing the shortcode, block, or per-
   post override to place the box there.
 * Fixed: PHP fatal error on PHP 7.4 sites whenever any option was saved, caused
   by a PHP 8-only function call.
 * Fixed: Feedback box block ignored the “Display on” post type setting.
 * Fixed: Feedback box block strings not being translated due to an incorrect text
   domain.
 * Fixed: Sorting the “Was This Helpful?” admin column could trigger a database 
   error on newer MySQL/MariaDB servers, breaking the posts/pages list.
 * Fixed: A handful of untranslated admin-facing strings
 * Improved: Security and code quality improvements.
 * Improved: Rate-limiting data is now cleaned up automatically instead of accumulating
   in the database indefinitely.

#### 2.2.1 – 2026-06-15

 * Fixed: Colored dot now displays correctly in admin columns (background-color 
   was stripped by WordPress CSS sanitizer when using rgb() format).

#### 2.2.0 – 2026-06-09

 * Added: Feedback Records admin page with paginated table, single/bulk delete, 
   and CSV export.
 * Added: Rate limiting (30 seconds per IP/post) to prevent duplicate feedback submissions.
 * Added: Database index on post_id for improved query performance.
 * Updated: Frontend script rewritten in vanilla JavaScript (jQuery dependency removed).
 * Updated: Text options fall back to the active site translation when not customized.
 * Added: New developer hooks and filters for extending plugin behaviour.
 * Fixed: Security vulnerabilities and various logic improvements.

#### 2.1.2 – 2025-10-9

 * Fix: display reset stats link only on selected post types.

#### 2.1.1 – 2025-09-19

 * Fix: query to order by columns orderby=helpful_feedback

#### 2.1.0 – 2025-08-06

 * Added: Reset feature to reset helpful stats for single posts or pages.
 * Updated: Plugin name for better identification in WordPress admin.

#### 2.0.5

 * Update: remove unnecessary code in frontend

#### 2.0.4

 * Update: display block even if auto box insertion is disabled in settings
 * Fix: block style in editor, and added class wp-block-group to the box

#### 2.0.3

 * Update: add italian translation
 * Remove: removed unnecessary files

#### 2.0.2

 * Update: improve security

#### 2.0.1

 * Update: improve security

#### 2.0.0

 * Update: change prefix
 * Update: change table name
 * Update: change shortcode name

#### 1.5.1

 * Added shortcode page in admin menu
 * Added option to maintain/delete data when plugin is removed

#### 1.5.0

 * Refactor code

#### 1.4.6

 * added block to gutenberg editor
 * Added button manager (text and icon) for feedback box in settings page.
 * Added stats metabox
 * Added color scheme to positive percentage
 * Added feedback box color background selection via settings

#### 1.4.5

 * Added display stats and functionalities by user role

#### 1.4.4

 * Added filters to retrieve feedback with conditional

#### 1.4.3

 * Added option to disable the feedback box on individual posts or pages

#### 1.4.2

 * Refactor RI_WTH_Functions::should_display_box to include posts and pages

#### 1.4.1

 * Added support to choose to display feedback box on posts and pages

#### 1.4

 * Added quick stats on admin bar

#### 1.3

 * Refactor code in OOP.
 * Added sorting by positive feedback in posts dashboard

#### 1.2

 * Added localization support.
 * Separated scripts and styles into their own files.
 * Added settings page to control the loading of scripts and styles.
 * Improved feedback display in the admin post list.

#### 1.1

 * Added thank you message and animation.

#### 1.0

 * Initial release.

## Meta

 *  Versione **2.3.0**
 *  Ultimo aggiornamento **3 mesi fa**
 *  Installazioni attive **30+**
 *  Versione WordPress ** 6.2 o superiore **
 *  Testato fino alla versione **7.0.7**
 *  Versione PHP ** 7.4 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/riaco-was-this-helpful/)
 * Tag
 * [article feedback](https://it.wordpress.org/plugins/tags/article-feedback/)[feedback](https://it.wordpress.org/plugins/tags/feedback/)
   [helpful](https://it.wordpress.org/plugins/tags/helpful/)[was this helpful](https://it.wordpress.org/plugins/tags/was-this-helpful/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/riaco-was-this-helpful/advanced/)

## Valutazioni

 5 su 5 stelle.

 *  [  2 recensioni a 5-stelle     ](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/?filter=5)
 *  [  0 recensioni a 4-stelle     ](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/?filter=4)
 *  [  0 recensioni a 3-stelle     ](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/?filter=3)
 *  [  0 recensioni a 2-stelle     ](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/?filter=2)
 *  [  0 recensioni a 1-stelle     ](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/?filter=1)

[La tua recensione](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/riaco-was-this-helpful/reviews/)

## Collaboratori

 *   [ robertoiacono ](https://profiles.wordpress.org/prototipo88/)

## Supporto

Problemi risolti negli ultimi due mesi:

     1 su 1

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/riaco-was-this-helpful/)