Title: Site Chat on Telegram
Author: Guru Team
Published: <strong>30 Novembre 2024</strong>
Last modified: 10 Febbraio 2026

---

Ricerca i plugin

![](https://ps.w.org/site-chat-on-telegram/assets/banner-772x250.png?rev=3200024)

![](https://ps.w.org/site-chat-on-telegram/assets/icon-256x256.png?rev=3200024)

# Site Chat on Telegram

 Di [Guru Team](https://profiles.wordpress.org/guruteam/)

[Scarica](https://downloads.wordpress.org/plugin/site-chat-on-telegram.zip)

 * [Dettagli](https://it.wordpress.org/plugins/site-chat-on-telegram/#description)
 * [Recensioni](https://it.wordpress.org/plugins/site-chat-on-telegram/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/site-chat-on-telegram/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/site-chat-on-telegram/#developers)

 [Supporto](https://wordpress.org/support/plugin/site-chat-on-telegram/)

## Descrizione

Site Chat on Telegram is a powerful and convenient WordPress plugin that allows 
you to integrate a support chat on your website with Telegram. With this plugin,
your customers can easily send messages through the chat widget on your site, and
administrators and support staff can quickly and efficiently respond to them directly
in Telegram.

#### New Feature: AI Integration with OpenAI

We’ve added a powerful new feature to our WordPress support chat plugin!
 Now you
can integrate OpenAI into your Telegram support workflow:

 * **Custom System Prompt** – Define how the AI should respond by adding your own
   system prompt.
 * **Content-Aware Responses** – Select specific posts from your site to provide
   the AI with context when answering.
 * **Seamless Human Handoff** – Easily switch the chat from AI to a human admin 
   whenever needed.
 * **Unified Workflow** – Customers write in the website chat, messages are sent
   to Telegram, and now the AI can assist with instant replies.

This gives you a flexible way to combine human support with AI-powered assistance,
improving response time and customer experience.

#### Key Features

 * **Instant Notifications:** Receive notifications of new chat messages on your
   website directly in Telegram.
 * **AI Integration with OpenAI:** automated replies using custom system prompts
   and selected WordPress posts, with the option to hand over the chat to a human.
 * **Easy Integration:** Installing and configuring the plugin takes just a few 
   minutes.
 * **User-Friendly Interface:** Intuitive interface for configuring and managing
   the chat.
 * **Flexible customisation of the widget display:** Specify the pages and post 
   types where the support chat should be displayed.
 * **Automatic response at the first request:** Automatic response to the first 
   user query, ensuring quicker engagement and a better user experience.
 * **Customization Options:** Personalize the chat widget with your own colors, 
   manager’s avatar, and welcome message.
 * **Working hours:** Specify the days and hours when you are available to respond
   to clients.
 * **Security:** All messages are transmitted using a secure connection.
 * **Auto-replies:** Add a list of keywords, and when a match is found, the user
   will receive an automatic message.

#### How It Works

 * Install and activate the Site Chat on Telegram plugin on your WordPress site.
 * Set up the integration with your Telegram account by following simple instructions.
 * Customize the chat widget by selecting your own colors, manager’s avatar, and
   welcome message.
 * Select where the plugin will be active (entire site, post types, taxonomies, 
   specific posts, etc.)
 * Start receiving and responding to customer messages in real-time directly from
   Telegram.

#### Benefits of Use

 * **Improved Customer Support:** Quick responses to customer inquiries will enhance
   their satisfaction.
 * **Reduced Response Time:** Instant notifications and the ability to reply from
   anywhere via Telegram.
 * **Increased Efficiency:** Centralized management of customer messages.

[Demo](https://wp-guruteam.com/scot/) | [Documentation](https://wp-guruteam.com/scot/documentation/)

Try Site Chat on Telegram today and enhance your customer interactions!

## Installazione

#### Minimum Requirements

PHP 7.4 or greater is required
 MySQL 5.6 or greater, OR MariaDB version 10.1 or
greater, is required

#### Plugin Installation and Activation

 1. Download the plugin .zip file and make note of where on your computer you downloaded
    it to.
 2. In the WordPress admin (example.com/wp-admin) go to Plugins > Add New or click 
    the “Add New” button on the main plugins screen.
 3. On the following screen, click the “Upload Plugin” button.
 4. Browse your computer to where you downloaded the plugin .zip file, select it and
    click the “Install Now” button.
 5. After the plugin has successfully installed, click “Activate Plugin”.

#### Chat Widget Setup

 1. Create telegram bot with [@BotFather](https://telegram.me/botfather). Type /newbot
    and follow instructions
 2. Go to plugin options page and save bot token, bot username
 3. Press Activate Webhook button
 4. Create a Telegram group
 5. Enable topics feature for the group
 6. Add the bot to the group as an administrator. **Make sure the bot has permissions
    to manage topics**
 7. Reload the plugin options page and select the group in the “Telegram Supergroup”
    field
 8. Enjoy!

## Recensioni

![](https://secure.gravatar.com/avatar/5dc93981f7f5a5075c2cfcc171ab88f16d7e13a3a92925955306e9f7ee00e5bc?
s=60&d=retro&r=g)

### 󠀁[Good tool!](https://wordpress.org/support/topic/good-tool-235/)󠁿

 [densotnikov](https://profiles.wordpress.org/densotnikov/) 10 Marzo 2026

Отличный плагин. Легко настраивается, выполняет свои функции.

![](https://secure.gravatar.com/avatar/37100e9f8b89e51ed0e9099cb7cae01cb35032d3af20be4e5269c7d1946f173d?
s=60&d=retro&r=g)

### 󠀁[not bad, with reservations](https://wordpress.org/support/topic/simple-and-great-plugin-40/)󠁿

 [Roma](https://profiles.wordpress.org/roman812/) 20 Gennaio 2026

I'm changing my rating. It's throwing errors like "Undefined property: WP_Post_Type::
$post_type in ***/wp-content/plugins/site-chat-on-telegram/inc/ScotChat.php on line
357" into the log.The author is apparently writing this for themselves and isn't
expecting any requests. There are a lot of errors, actually.

![](https://secure.gravatar.com/avatar/662b8d70ee25fd724a9a61ee850920e4ae366e8ec22a701341b741f7e95a076b?
s=60&d=retro&r=g)

### 󠀁[Отличный удобный плагин](https://wordpress.org/support/topic/%d0%be%d1%82%d0%bb%d0%b8%d1%87%d0%bd%d1%8b%d0%b9-%d1%83%d0%b4%d0%be%d0%b1%d0%bd%d1%8b%d0%b9-%d0%bf%d0%bb%d0%b0%d0%b3%d0%b8%d0%bd-2/)󠁿

 [frimmgn](https://profiles.wordpress.org/frimmgn/) 7 Settembre 2025

Легкий и функциональный. Разработчики на связи. Удачи в развитии функционала!

![](https://secure.gravatar.com/avatar/e269bf407d3715a7dd441e0dd52ad55d0ab4917b0b7fbda9eb83ffc5502f7851?
s=60&d=retro&r=g)

### 󠀁[Amazing!](https://wordpress.org/support/topic/amazing-4108/)󠁿

 [bungpm](https://profiles.wordpress.org/bl-solutions/) 17 Marzo 2025 1 risposta

What an amazing plugin! Absolutely love it. Thanks so much for providing this. 🥰
This is by far the easiest and cheapest way to add a customer chat to a website!

![](https://secure.gravatar.com/avatar/109079c77da56fb739867c62ad6980ab55f4968fa2520b196f6549a5d90f80ff?
s=60&d=retro&r=g)

### 󠀁[Great plugin. What is needed for the site. Simple and clear](https://wordpress.org/support/topic/great-plugin-what-is-needed-for-the-site-simple-and-clear/)󠁿

 [mikenul](https://profiles.wordpress.org/mikenul/) 25 Febbraio 2025 1 risposta

Please keep working on this, don't stop! 🙏 Also, make the instructions for setting
up the Telegram bot easier to understand. 🛠️ Thanks a lot! 😊

 [ Leggi tutte le recensioni di 5 ](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/)

## Contributi e sviluppo

“Site Chat on Telegram” è un software open source. Le persone che hanno contribuito
allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ Guru Team ](https://profiles.wordpress.org/guruteam/)

“Site Chat on Telegram” è stato tradotto in 1 lingua. Grazie a [chi traduce](https://translate.wordpress.org/projects/wp-plugins/site-chat-on-telegram/contributors)
per il contributo.

[Traduci “Site Chat on Telegram” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/site-chat-on-telegram)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/site-chat-on-telegram/)
segui il [repository SVN](https://plugins.svn.wordpress.org/site-chat-on-telegram/),
segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/site-chat-on-telegram/)
tramite [RSS](https://plugins.trac.wordpress.org/log/site-chat-on-telegram/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.2 – 2026-10-02

 * Minor bugfix

#### 1.1.1 – 2025-09-06

 * Improved AI replies

#### 1.1.0 – 2025-08-25

 * Added AI integration with OpenAI

#### 1.0.7 – 2025-07-04

 * Added auto-replies

#### 1.0.6 – 2025-07-04

 * Fixed security issues
 * Fixed webhook setting not showing

#### 1.0.4 – 2025-04-10

 * Fixed links in messages
 * An authorized user can see their messages on all devices.

#### 1.0.3 – 2025-01-09

 * Added chat shortcode
 * Added chat widget position setting

#### 1.0.2 – 2025-01-07

 * Added working hours functionality
 * Added Compatibility with PHP 7.4

#### 1.0.1 – 2024-12-02

 * Added Automatic reply to first message feature

#### 1.0.0 – 2024-12-01

 * Plugin created

## Meta

 *  Versione **1.1.2**
 *  Ultimo aggiornamento **8 mesi fa**
 *  Installazioni attive **100+**
 *  Versione WordPress ** 6.2 o superiore **
 *  Testato fino alla versione **6.9.10**
 *  Versione PHP ** 7.4 o superiore **
 *  Lingue
 * [English (US)](https://wordpress.org/plugins/site-chat-on-telegram/) e [Russian](https://ru.wordpress.org/plugins/site-chat-on-telegram/).
 *  [Traduci nella tua lingua](https://translate.wordpress.org/projects/wp-plugins/site-chat-on-telegram)
 * Tag
 * [ai assistant](https://it.wordpress.org/plugins/tags/ai-assistant/)[AI chat bot](https://it.wordpress.org/plugins/tags/ai-chat-bot/)
   [chat](https://it.wordpress.org/plugins/tags/chat/)[support chat](https://it.wordpress.org/plugins/tags/support-chat/)
   [Telegram Bot](https://it.wordpress.org/plugins/tags/telegram-bot/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/site-chat-on-telegram/advanced/)

## Valutazioni

 4.6 su 5 stelle.

 *  [  4 recensioni a 5-stelle     ](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/?filter=5)
 *  [  0 recensioni a 4-stelle     ](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/?filter=4)
 *  [  1 3- recensioni a stelle     ](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/?filter=3)
 *  [  0 recensioni a 2-stelle     ](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/?filter=2)
 *  [  0 recensioni a 1-stelle     ](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/?filter=1)

[La tua recensione](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/site-chat-on-telegram/reviews/)

## Collaboratori

 *   [ Guru Team ](https://profiles.wordpress.org/guruteam/)

## Supporto

Problemi risolti negli ultimi due mesi:

     0 su 1

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/site-chat-on-telegram/)