Questo plugin non è stato testato con le ultime 3 versioni principali (major releases) di WordPress. Potrebbe non essere più mantenuto, o supportato, e potrebbe presentare problemi di compatibilità se utilizzato con versioni più recenti di WordPress.

Tiledesk — Live Chat and Chatbots Integration

Descrizione

Tiledesk is all-in-one customer engagement platform with intelligent chat bots ready to use in minutes. From lead generation to post-sales, from WhatsApp to your website. With omnichannel live chat and chatbots.

KEY FEATURES

  • Free Built-In Chatbots: Design your first customized chatbot without writing a single line of code.
  • Conversational Ticketing Platform: Provide a seamless experience to your customers.
  • Omnichannel Messaging: Experience a unified inbox across all channels and for the entire team.

Haven’t found the chatbot template you need for your business? Let’s build it together!

Treat yourself to this game-changer feature: discover our No-code Chatbot Design Studio.

We created Tiledesk as an open-source stack to provide a conversational platform that prioritizes privacy and lets companies keep their own data.

This plugin allows you to connect your website to our hosted API platform. To learn more about the API and hosted services visit our Developer Hub.

Screenshot

  • Tiledesk – The all-in-one customer engagement platform.
  • Chatbots and Humans happily together – Revolutionize your customer service with 24/7 instant replies.
  • Engage your customers online and delight them.
  • Best Al-Powered Chatbot to Generate Qualified Leads – Happier customers, faster-growing businesses.
  • Chatbot Design Studio – Create chatbots & conversational apps with the most innovative no-code designer.
  • Bring a Chatbot onboard – Use our Al to welcome visitors on your website, and much more.
  • Merge all the most important messaging channels in a single Communication Hub.
  • Try free templates or our no-code chatbot builder – Design your first Al chatbot with just one click.
  • Quick and easy integration – the best tools for a faster integration with the services you already use.
  • Adaptive Multichannel Chatbot Design – Design your chatbot once, run it on every channel.
  • Conversational Ticketing – Convert your chats to support ticket.

Installazione

  1. Go to WordPress Control Panel
  2. Click “Plugins”, then “Add New”
  3. Type in “Tiledesk Live Chat” and click “Search Plugins”
  4. Scarica e installa il plugin
  5. Click the “Activate Plugin” link
  6. Fai clic su “Live Chat” nel menu a fianco
  7. Fatto! Puoi iniziare a chattare con i tuoi utenti

FAQ

Quanto costa Tiledesk?

You can sign up for free and enjoy a 30-day free trial of Tiledesk Pro. You can decide to remain on the free plan after your trial ends. Learn more about Tiledesk plans on our Pricing page.

Cosa include la soluzione Omnicanale?

Our Omnichannel offer includes a Unified Messaging platform that allows you to build your bots targeted for Website, WhatsApp and other platforms use.

Scopri di più sulle integrazioni Tiledesk sulla pagina delle integrazioni.

È necessario avere un account Tiledesk per usare questo plugin di live chat per WordPress?

Yes. Install the plugin, activate it, and create your free Tiledesk account from your WP admin panel or alternatively, you can sign up first, install the plugin, then link your Tiledesk account from your WP admin panel.

Tiledesk offre un abbonamento di prova?

Yes. Sign up for free and enjoy a 30-day free trial of Tiledesk Pro. Learn more about Tiledesk plans on our Pricing page.

Posso utilizzare Tiledesk in altre lingue oltre all’inglese?

Currently, Tiledesk for WordPress is available in English. Other languages are in development. However, Tiledesk Console and Widget are available in English, Italian, German, Spanish, Portuguese, French, and many others.

È un servizio in cloud oppure self-hosted?

This plugin exclusively works with our cloud platform, however our components are open sourced on Github so once your self-hosted instance is properly set up, you can apply the following filters targeting them to your publicly-accessible instance:

  • API override

    add_filter( 'tiledesk_api_url', function ( $url ) {
        return 'https://api.tiledesk.com/v2/';
    }, 10 );
    
  • Console override

    add_filter( 'tiledesk_console_url', function ( $url ) {
        return 'https://your-console.example.com/v2/dashboard/#/project/';
    }, 10 );
    
  • JS SDK override

    add_filter( 'tiledesk_jssdk_url', function ( $url ) {
        return 'https://your-widget.example.com/v4/launch.js';
    }, 10 );
    

Dove posso trovare altre risorse per capire come usare Tiledesk?

Yes. Most of the information you’ll need is available on our website, but you can also have a look at out Developer documentation, Github repositories and Discord community:

Recensioni

8 Novembre 2023
I started using Tiledesk for his open source proposition, but now I discovered they added a great chatbot designer (visual!), with support for ChatGPT. It indexed my whole site exactly as Google does, and I got chatGPT replying to all my questions just like a human! Give it a try, you will be really amazed by the whole chatbot exeperience!
5 Novembre 2023
I recently started using the Tiledesk WordPress plugin for my website, and I couldn’t be happier with the results. This plugin has proven to be a game-changer for our customer support and communication efforts.
Leggi tutte le recensioni di 3

Contributi e sviluppo

“Tiledesk — Live Chat and Chatbots Integration” è un software open source. Le persone che hanno contribuito allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

Changelog

1.0.7

  • This version fixes widget version.

1.0.6

  • This version fixes API and Console endpoint versions.

1.0.5

1.0.4

1.0.3

  • This version improves deployment lifecycle

1.0.2

  • Bug fixing and finalizing plugin for publishing

1.0.1

  • Bug fixing

1.0.0

  • Initial release.