Title: Refused Parcel Detector Author: TonioWeb Published: 6 Aprile 2026 Last modified: 21 Maggio 2026 --- Ricerca i plugin ![](https://ps.w.org/toply-return-risk-predictor/assets/banner-772x250.png?rev=3541001) ![](https://ps.w.org/toply-return-risk-predictor/assets/icon-256x256.png?rev=3501062) # Refused Parcel Detector Di [TonioWeb](https://profiles.wordpress.org/toply/) [Scarica](https://downloads.wordpress.org/plugin/toply-return-risk-predictor.1.6.0.zip) * [Dettagli](https://it.wordpress.org/plugins/toply-return-risk-predictor/#description) * [Recensioni](https://it.wordpress.org/plugins/toply-return-risk-predictor/#reviews) * [Installazione](https://it.wordpress.org/plugins/toply-return-risk-predictor/#installation) * [Sviluppo](https://it.wordpress.org/plugins/toply-return-risk-predictor/#developers) [Supporto](https://wordpress.org/support/plugin/toply-return-risk-predictor/) ## Descrizione Refused Parcel Detector is an essential tool for any WooCommerce store that offers cash-on-delivery (COD) payment. The plugin automatically analyzes your order history and identifies customers who have a pattern of refusing or returning parcels. Statistics show that a single refused parcel can wipe out the profit from 3-4 successfully completed orders due to round-trip shipping costs. Refused Parcel Detector gives you full visibility into these losses directly in your admin panel. #### Key Benefits * **Financial Dashboard:** A modern control panel shows your total monetary losses from returns and failed deliveries, your store-wide return rate percentage, and the total number of risky customers — all calculated automatically from your existing WooCommerce orders. * **Risky Customers Table:** A paginated table lists every customer who has had at least one failure, sorted by number of incidents. Each row shows email, total orders, returns/failures, risk score (%), and a recommendation — so you always know who to watch before you ship. * **COD Risk Alerts:** Customers with a risk score above 35% are automatically flagged with a **“Card Required”** warning directly in your dashboard — a clear signal to manually require card payment, call the customer to confirm, or hold the order before shipping. Stop losing money on refused parcels before they ever leave your warehouse. _(Full automatic COD blocking at checkout available in Pro.)_ * **Risk Badge on Orders List:** A color-coded “Return Risk” column is added to the WooCommerce orders list (green / orange / red). Spot high-risk orders instantly before processing or dispatching. * **Order Detail Risk Profile:** Open any individual order and see the customer’s full risk profile directly in the billing section — score percentage, risk level, number of past failures, and total orders placed. * **Risky Customers Filter:** A dropdown on the orders list lets you instantly display only orders from customers with a history of failures. Select “Risky customers only” and click Filter — works with both standard WooCommerce and HPOS. * **Admin Dashboard Widget:** A summary widget on the WordPress home screen shows your three key stats at a glance every time you log in. Move or hide it via Screen Options. * **Automatic Order Note:** When a customer with a return history places an order, a private note is automatically added to that order — visible in the order timeline to admins only. Shows the risk score, level, and number of past failures. Works immediately, no configuration required. * **Phone Detection:** The plugin cross-references both billing email and billing phone when calculating a customer’s score. If a customer places a new order with a different email but the same phone number, their risk history is still detected correctly. * **Zero Configuration:** Install, activate, and the data is immediately available. The plugin reads directly from your existing WooCommerce orders — no import, no cron job, no setup required. * **HPOS Compatible:** Fully compatible with WooCommerce High-Performance Order Storage (WooCommerce 7.1+) and standard post-based storage. Detection is automatic. ## Installazione 1. Download the archive and extract the `toply-return-risk-predictor` folder into `/ wp-content/plugins/`. 2. Activate the plugin from the ‘Plugins’ menu in WordPress. 3. Go to WooCommerce Refused Parcel Detector to view your dashboard and statistics. ## FAQ ### How is the score calculated? Score = (losses ÷ total orders) × 100. The statuses that count as losses are configurable in Settings — by default: Failed, Refunded, and Cancelled. You can enable or disable each status to match your store’s workflow. ### Is it safe for the database? Yes, queries are optimized and run only when an admin visits the plugin page or the orders list. The checkout process and front-end performance are not affected. ### Does it work with WooCommerce HPOS? Yes. The plugin automatically detects whether HPOS (High-Performance Order Storage) is enabled and uses the correct query path in both cases. ### What happens if a customer uses different emails? The plugin cross-references the billing phone number as well. If the same phone appears on a new order with a different email, the customer’s full risk history is still applied correctly. ## Recensioni Non ci sono recensioni per questo plugin. ## Contributi e sviluppo “Refused Parcel Detector” è un software open source. Le persone che hanno contribuito allo sviluppo di questo plugin sono indicate di seguito. Collaboratori * [ TonioWeb ](https://profiles.wordpress.org/toply/) “Refused Parcel Detector” è stato tradotto in 1 lingua. Grazie a [chi traduce](https://translate.wordpress.org/projects/wp-plugins/toply-return-risk-predictor/contributors) per il contributo. [Traduci “Refused Parcel Detector” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/toply-return-risk-predictor) ### Ti interessa lo sviluppo? [Esplora il codice](https://plugins.trac.wordpress.org/browser/toply-return-risk-predictor/) segui il [repository SVN](https://plugins.svn.wordpress.org/toply-return-risk-predictor/), segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/toply-return-risk-predictor/) tramite [RSS](https://plugins.trac.wordpress.org/log/toply-return-risk-predictor/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.6.0 * Added: Automatic private order note for risky customers — when a customer with a return history places an order, a note is added to the order timeline automatically( e.g. “⚠ Return Risk: 67% (High Risk) — 4 failed/refunded out of 6 total orders”). No configuration required. * Fixed: Comparison table now correctly shows phone detection and email alerts as available in the free version. #### 1.5.0 * Added: Email notification system — activation report, weekly digest (every Monday), and real-time alerts for risky customer orders. * Added: Notification email field in Settings section. * Added: One-click unsubscribe link in all notification emails. #### 1.4.0 * Added: Settings section to configure which order statuses count as financial losses (Failed, Refunded, Cancelled). * Fixed: Per-customer risk scores now respect the configured statuses instead of using a hardcoded list. * Fixed: HPOS orders filter now uses parameterized queries for security. * Improved: Empty dashboard now shows three distinct states — new store (monitoring active), healthy store (no risky customers), and normal results view. * Updated: Help text no longer states “Cancelled is excluded” — status counting is now fully configurable. #### 1.3.8 * Fix: all interface strings replaced with English equivalents. #### 1.3.7 * Added permanent Free vs Pro comparison table at the bottom of the dashboard page. * Added two header action buttons (Free Trial / Buy Pro) for quick access after dismissing the promo banner. * Added Pro upgrade link below “Card Required” recommendations in the risky customers table. * Upgrade banner now dismissible permanently per user (stored in user_meta) — Guideline 11 compliant. #### 1.3.6 * Upgrade banner: redesigned copy to highlight COD blocking as main Pro benefit; sub-headline now bold white for maximum visibility. #### 1.3.5 * Upgrade banner: all text now white and clearly visible; buttons and notes aligned on one row with center alignment. #### 1.3.4 * Redesigned upgrade banner: all content right-aligned, reordered buttons (Try Pro Free trial note Buy Pro billing options). #### 1.3.3 * Improved upgrade banner: trial note now clearly visible in green to highlight no credit card required. #### 1.3.2 * Redesigned Pro upgrade banner: more compact, mentions Pro explicitly, cleaner CTA buttons. #### 1.3.1 * Fixed: losses amount now displays the store’s WooCommerce currency code (RON, EUR, USD, etc.). #### 1.3.0 * Added upgrade section in dashboard showing Pro features and personalized loss amount. * Added “Start 7-Day Free Trial” button (no credit card required) and “See paid plans” button. #### 1.2.0 * Added “How to use” collapsible section in dashboard explaining all features, score colors, and where to find each function. * Added WordPress admin dashboard widget showing total losses, return rate, and risky customer count (hideable via Screen Options). * Added risk profile card in the billing section of individual order pages. * Added “Risky customers only” filter dropdown on the orders list (works with both HPOS and legacy storage). * Improved: badge-yellow color level for medium-risk customers in dashboard table. #### 1.1.0 * Full HPOS compatibility (WooCommerce 7.1+ custom order tables). * Added dual hooks for orders list column — works on both legacy and HPOS screens. * Dashboard queries now detect storage mode automatically. * Fixed double-counting bug when filtering by both email and phone. * Added Requires Plugins: woocommerce header. * Plugin now initializes after WooCommerce is confirmed loaded. #### 1.0.2 * Added full internationalization (i18n) support with WordPress translation system. * All interface strings are now translatable via translate.wordpress.org. * Added Domain Path header and languages/ folder. #### 1.0.1 * Minor improvements. #### 1.0.0 * Initial community release. Historical analysis and risk scoring. ## Meta * Versione **1.6.0** * Ultimo aggiornamento **2 settimane fa** * Installazioni attive **Meno di 10** * Versione WordPress ** 5.0 o superiore ** * Testato fino alla versione **7.0** * Versione PHP ** 7.4 o superiore ** * Lingue * [English (US)](https://wordpress.org/plugins/toply-return-risk-predictor/) e [Romanian](https://ro.wordpress.org/plugins/toply-return-risk-predictor/). * [Traduci nella tua lingua](https://translate.wordpress.org/projects/wp-plugins/toply-return-risk-predictor) * Tag * [cash on delivery](https://it.wordpress.org/plugins/tags/cash-on-delivery/)[cod](https://it.wordpress.org/plugins/tags/cod/) [returns](https://it.wordpress.org/plugins/tags/returns/)[woocommerce](https://it.wordpress.org/plugins/tags/woocommerce/) * [Visualizzazione avanzata](https://it.wordpress.org/plugins/toply-return-risk-predictor/advanced/) ## Valutazioni Non sono state ancora inviate recensioni. [Your review](https://wordpress.org/support/plugin/toply-return-risk-predictor/reviews/#new-post) [Vedi tutte le recensioni](https://wordpress.org/support/plugin/toply-return-risk-predictor/reviews/) ## Collaboratori * [ TonioWeb ](https://profiles.wordpress.org/toply/) ## Supporto Hai qualcosa da dire? Ti serve aiuto? [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/toply-return-risk-predictor/)