Abandoned Cart Recovery for WooCommerce


What is WooCommerce Abandoned Cart Recovery? WooCommerce Abandoned Cart Recovery is a WooCommerce extension which helps you to recovery unfinished order in your store. When a customer adds a product to cart but does not complete check out. After a scheduled time, the cart will be marked as “abandoned”. The plugin will start to send cart recovery email or facebook message to the customer, remind him/her to complete the order.

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  • The plugin works based on WooCommerce plugin.

  • It is released on WordPress.org and you can use the plugin as free to build themes for sale.


Capture Abandoned Cart: When a user adds a product to the cart but does not check out. After a selected time, the cart will be marked as “abandoned”. WooCommerce Abandoned Cart Recovery will capture the cart information include: add to cart date, customer email address, added to cart items, cart total, cart status and IP address. Then using this information to contact the customer, offer discount and request him/her to complete check out.

  • Track member cart track abandoned cart of logged-in users on your site.

  • Abandoned Cart time for Members set the time from when a member has the last action with his cart till when the cart is marked as abandoned.

  • Track guest cart track abandoned cart of guests on your site.

  • Abandoned Cart time for Guest set the time from when a guest user has the last action with cart till when the cart is marked as abandoned.

  • Abandoned Table abandoned carts will be saved in the plugin back-end. And you can check the records any time. The records provide information about time, username, email, item quantity, cart total price, items list, status, reminder logs, customer IP and country.

  • Cart status abandoned cart has 2 status abandoned and recovered.

  • Reminder logs the reminder logs option allows you to check the email and FB message send abandoned cart owner.

  • Exclude exclude username of persons who you don’t want to track their cart.

Capture email: Capture email address after customer entering their email at checkout page.

Email template: Create unlimited email templates.

Send Recovery Emails: The plugin sends recovery for abandoned cart and abandoned orders. When a cart or an order is marked as abandoned, the plugin will send a recovery email to the email address that the customer filled in the request email popup. Asking them to finish check out the cart and offer coupons if it is necessary.

  • Send recovery email to members choose if you want to send recovery cart email to logged-in users.

  • Send recovery email to guests choose if you want to send recovery cart email to guests.

  • Send recovery email with abandoned orders you can set the plugin to send recovery emails to owner of failed, canceled, on hold or pending payment orders.

  • Email templates you can create many email templates and schedule to send them at different times.

  • Send email rules set up to send different recovery emails at different time.

  • Reply-to address set up a reply to email address. If customers reply to the recovery email, the reply email will come to this address. By default, it is the admin address.

  • Offer coupon you are able to send coupons along with recovery emails. With each email templates, you can choose to send an existing coupon. Or let the plugin generate unique coupons with given values. You can set up the generated coupon will all WooCommerce coupon option.

Notify to admin: Admin is notified by email when an order is recovered.

Reports: The plugin provides 4 types of report for you to check the abandoned carts. Select the suitable report type and a time range to view the report of abandoned cart in that time.


Request email pop-up: A pop-up will appear when customers click add to cart for the first time, request them to fill in an email address to complete the add to cart action. After getting an email the pop-up will not reappear and users can add products to cart normally. And the email address will be automatically filled in checkout form when the customer goes to the checkout page.

  • Appear on Choose pages where you want the request email pop-up to appear. Single product pages, shop page, cart page.

  • Required email choose if you want to require an email address to add products. If this option is turned off, customers can close the request email pop-up to add products to the cart.

  • Dismiss time set a time for the pop-up to reappear after a customer closes it.

  • Redirect after add to cart when customers fill in email and add the product to cart. You can choose to redirect them to cart or check out page.

  • 2 templates the pop-up has 2 built-in templates for you to change the front-end layout.

  • Change front-end text you are able to change the text message on the pop-up.

  • Change pop-up color all pop-up text, background, add to cart button color can be changed in the plugin backend.

Send Recovery Emails: Unlimited send email

Send Facebook Message: The plugin will display a “Send to Message” tickbox under the add to cart button on single product pages. If customers tick on this box before adding the product to cart. The cart will be recorded and the plugin will send recovery message to the customer Facebook message. Recovery messages include text and a link to the checkout page. If customers click on the link, they will be redirected to the checkout page with their abandoned cart. This option requires a Facebook fan page and a Facebook app to work.

  • Accept Facebook message to add to cart a “Send to Messenger” tickbox will appear under the add to cart button in the product page. The plugin will send recovery cart messages to the customer facebook if he/she doesn’t complete checkout.

  • Set up Facebook messages you can set up many messages with different texts.

  • Send message rules schedule to send different messages at different times.

  • Language choose the language which you want to display the “Send to Facebook” tickbox on front-end.

Send SMS: You can send SMS messages to customers who have abandoned cart. When a customer fills in their telephone number on the checkout page but does not complete checkout. The plugin will send recovery SMS messages with a link to the checkout page to the phone number.

  • Send SMS for abandoned carts the plugin will send recovery SMS when customers filled phone number on the checkout page.

  • Send SMS for abandoned orders the plugin will send recovery SMS when an order is created but be marked as failed, pending payment, canceled or on hold.

  • Create multiple messages you can create multiple messages to send for abandoned cart and abandoned orders

  • Sending rules schedule to send different messages at different times.

  • Shortcodes the plugin provides shortcode to display customer name and link to the checkout page in the SMS.

  • Connect with Twilio to send SMS you need to register for a Twilio app and recharge money. Connect the Twilio app with WooCommerce Abandoned Cart Recovery using App ID, App Secret and From number.

  • Bit.ly config the plugin use bit.ly link to shorten the checkout link. You need to register for a bit.ly API and get an Access token.

  • Abandoned Order status allows you to choose which orders will be sent recovery SMS based on status. You can choose in the list: failed, pending payment, canceled or on hold orders.

► **Auto update**** During the support period, you are able to auto-update the plugin from your Dashboard.


Product Variations Swatches for WooCommerce: Professional and beautiful colors, buttons, images, variation images and radio variations swatches

Orders Tracking for WooCommerce: Import orders tracking number and send tracking info to customers

Abandoned Cart Recovery For WooCommerce: Capture abandoned carts & send reminder emails to customers.

Import Shopify to WooCommerce: Import Shopify to WooCommerce plugin help you import all products from your Shopify store to WooCommerce

Customer Coupons for WooCommerce: Display coupons on your website

Custom Email Blocks for WooCommerce: Create your own professional email design & content for all your outgoing emails

Virtual Reviews for WooCommerce: Virtual Reviews for WooCommerce helps generate virtual reviews, display canned reviews for newly created store

Thank You Page Customizer for WooCommerce: Customize your “Thank You” page and give coupons to customers after a successful order

Sales Countdown Timer: Create a sense of urgency with a countdown to the beginning or end of sales, store launch or other events

EU Cookies Bar: A very simple plugin which helps your website comply with Cookie Law

Lucky Wheel for WooCommerce: Offer customers to spin for coupons by entering their emails.

WordPress Lucky Wheel: WordPress Lucky Wheel gives you the best solution to get emails address from visitors of your WordPress website

Advanced Product Information for WooCommerce: Display more intuitive information of products such as sale countdown, sale badges, who recently bought products, rank of products in their categories, available payment methods…

LookBook for WooCommerce: Create beautiful Lookbooks, Shoppable with Product Tags

Photo Reviews for WooCommerce: Allow posting reviews include product pictures, review reminder, review for coupons.

Product Builder for WooCommerce: Allows your customers to build a full product set from small parts step by step. The plugin works base on WooCommerce with many useful features like compatible, email completed product, attributes filters.

Boost Sales for WooCommerce: Increase profit on every single order with Up-selling and Cross-selling

Free Shipping Bar for WooCommerce: Use free shipping as a marketing tool, encourage customers to pay more for free shipping.

Notification for WooCommerce: Social Proof Marketing plugin. Live recent order on the front-end of your site.

Multi Currency for WooCommerce: Switches to different currencies easily and accepts payment with only one currency or all currencies.

Coupon Box for WooCommerce: Subscribe emails for discount coupons


Plugin Links

Screenshot (schermate di esempio)


  1. Unzip the download package
  2. Upload woo-abandoned-cart to the /wp-content/plugins/ directory
  3. Activate the plugin through the ‘Plugins’ menu in WordPress


15 Giugno 2020
hi this has been showing me that abandoned carts as promised, I just didn't seemed to understand why the email is not sent itself, I have to be checking and doing this myself, I think I need the pro version for this feature, but for the rest, is really good.
11 Maggio 2020
Hello! i have big issues with email template i try to duplicated the email template or create new template, i give the name, and then write the subject, and when press update, i will be sent instead wp-admin/post.php?post=86&action=edit i will be sent to wp-admin/post.php and will appear on the page Page Not Found or This page doesn't seem to exist depending on which theme i am using. Then when i go to email templates, the template created or duplicated few minutes ago, is with draft status, and nothing is changes, (no name changed like how i wanted, no subject changed how i wanted) I am using wordpress 5.4.1 and woocommerce 4.1.0 i tried do downgrade to wordpress 5.4 than 5.3.3, the same issues, i tried to downgrade to wordpress 5.3.3 no improvements I used than than and as well no improvements. Plugin activated is just woocommerce and this abandoned cart plugin from vanila. I changed the theme, from astra, to twenty, and the same issue. Please what can be the solution? This issue has kept me holding on for weeks. I tried other plugins, for abandoned carts, but others are not working at all, and are not sending emails. I tried to modify Permalinks and htaccess and no improvements 🙁 i tried and to reintall wordpress and run just woocomerce and this not working properly plugin. Thank you so much!
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