Title: WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress Author: wpiko Published: 8 Luglio 2025 Last modified: 21 Maggio 2026 --- Ricerca i plugin ![](https://ps.w.org/wpiko-chatbot/assets/banner-772x250.jpg?rev=3324106) ![](https://ps.w.org/wpiko-chatbot/assets/icon.svg?rev=3324106) # WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress Di [wpiko](https://profiles.wordpress.org/wpiko/) [Scarica](https://downloads.wordpress.org/plugin/wpiko-chatbot.2.0.2.zip) * [Dettagli](https://it.wordpress.org/plugins/wpiko-chatbot/#description) * [Recensioni](https://it.wordpress.org/plugins/wpiko-chatbot/#reviews) * [Installazione](https://it.wordpress.org/plugins/wpiko-chatbot/#installation) * [Sviluppo](https://it.wordpress.org/plugins/wpiko-chatbot/#developers) [Supporto](https://wordpress.org/support/plugin/wpiko-chatbot/) ## Descrizione WPiko AI Chatbot brings OpenAI’s latest models to your WordPress site for instant, accurate answers, lead capture, and automated support—without monthly fees. It’s fast, flexible, and designed for real business outcomes like resolving FAQs, assisting shoppers, and qualifying leads. ### 💬 What you can do * Provide 24/7 AI support and reduce tickets with precise, on-brand answers * Train on your site/files for domain-specific answers * Review conversations and improve AI responses * Embed a chatbot on any page using a shortcode or show a floating widget site‑ wide ### 🆓 Key features (Free) * OpenAI Responses API integration for fast, reliable conversations * Works with the latest models, tailor tone and behavior via instructions * Full localization: Customize all chatbot interface text, placeholders, and error messages to any language * Style the interface to match any website’s design (colors, dimensions, icons) * Floating chatbot and shortcode embed: `[wpiko_chatbot]` * Pre-made quick questions and custom conversation starters * File uploads for knowledge enrichment (assistant knowledge base) * Basic conversation management and admin-side conversation export (with translation) * User transcript download from the chat UI * Sound notifications, error messages, page exclusion rules * Secure API key handling ### 🚀 Pro adds * **Mobile App (PWA)** — Monitor and reply to conversations from your phone without opening WordPress * **Admin Takeover** — Take over any conversation from AI and chat with the user live in real-time * **Push Notifications** — Get notified instantly on your phone when a visitor sends a message * Advanced analytics and reporting (device, geo, usage graphs) * Capture emails/leads with customizable localized fields * Localizable contact form with file attachments and reCAPTCHA support * Enhanced WooCommerce integration (product cards, product assistance) * Website content scanning and a Q&A builder for custom knowledge * Advanced conversation management and cleanup tools * AI-powered response enhancement for operators ### 🌍 Any Language & Localization Support WPiko is designed for a global audience. You can fully customize every text element your visitors see, from the chatbot name and welcome message to input placeholders and error notifications. More importantly, the AI itself is language-agnostic: train it with documents in any language, and it will converse naturally with your users in their preferred tongue. ### 🔐 Reliable, Fast, Secure WPiko is optimized for performance and security. The chatbot loads fast, enqueues only essential assets, and protects your customer data. ### 📱 Mobile-Friendly WPiko’s chatbot adapts seamlessly to phones, tablets, and desktops. Touch‑friendly buttons, adjustable dimensions, and compatibility with common themes and page builders ensure a smooth experience without covering key UI elements. The admin includes a mobile‑friendly navigation. ### ✅ Get Started with WPiko Chatbot Today Installing WPiko Chatbot for WordPress takes just a few clicks. Start with our free plugin and upgrade anytime to unlock advanced premium tools. Learn more: [WPiko Chatbot](https://wpiko.com/chatbot) ### External Services This plugin relies on third-party external services to provide its functionality. Below is detailed information about each service used: **OpenAI API** * **What it is**: OpenAI’s API service that provides access to advanced AI language models and assistants. * **What it’s used for**: This service powers the core chatbot functionality, including generating responses, managing conversations, creating and updating AI assistants, handling file uploads for knowledge base, and managing vector stores for file search capabilities. * **What data is sent**: User messages/questions, chatbot configuration settings (name, instructions, model selection), uploaded files for the knowledge base, conversation context, and API authentication tokens. * **When data is sent**: Every time a user interacts with the chatbot, when configuring the AI assistant, when uploading files to the knowledge base, and when administrators test the API connection. * **Service provider**: OpenAI * **Terms of Service**: https://openai.com/terms/ * **Privacy Policy**: https://openai.com/ privacy/ **IP-API.com Location Service** * **What it is**: A geolocation service that provides location information based on IP addresses. * **What it’s used for**: To determine the approximate geographical location of website visitors for analytics and conversation tracking purposes (available in Pro version). * **What data is sent**: The visitor’s IP address only. * **When data is sent**: When a user starts a conversation with the chatbot (only if analytics features are enabled). * **Service provider**: IP- API.com * **Terms of Service**: https://ip-api.com/docs/legal * **Privacy Policy**: https://ip-api.com/docs/legal ## Screenshot * [[ * Engage visitors with a sleek, customizable chat interface that matches your brand and provides instant responses to common questions. * [[ * Easily configure your chatbot’s personality, knowledge base, and behavior through an intuitive AI training interface powered by OpenAI technology. * [[ * Review and analyze conversations to understand customer needs, improve your AI’s responses, and refine your support strategy. * [[ * Transform your chatbot into a direct communication channel with the built-in contact form. Allow visitors to reach out without leaving the chat interface. * [[ * Gain valuable visitor insights through detailed analytics including conversation metrics, geographic data, and user engagement patterns. * [[ * Stay connected on the go with the Mobile App (PWA), allowing admins and agents to monitor conversations, reply to visitors, and receive push notifications from a phone or tablet. ## Installazione 1. Upload the plugin files to the `/wp-content/plugins/wpiko-chatbot` directory, or install the plugin through the WordPress plugins screen directly 2. Activate the plugin through the ‘Plugins’ screen in WordPress 3. Go to ‘WPiko Chatbot’ in your WordPress admin menu 4. Enter your OpenAI API key in the AI Configuration section 5. Configure your chatbot settings and customize the appearance 6. Your chatbot is now ready to use with OpenAI’s Responses API! ## FAQ ### Do I need an OpenAI API key? Yes, you’ll need to obtain an API key from OpenAI to use this plugin. Links to create a key are provided in the plugin settings. ### How much does it cost to run the chatbot? WPiko Chatbot uses OpenAI’s pay-as-you-go pricing model, and typical usage costs just a few dollars per month for most websites. No monthly subscription required! ### Can I use this for customer support? Absolutely! WPiko Chatbot is perfect for automating customer support, handling FAQs, and providing 24/7 assistance to reduce your support workload. ### Can I customize the chatbot’s responses? Yes, you can train your chatbot with custom instructions, upload knowledge base files, and create pre-made responses for common questions. ### Does it work with WooCommerce? Yes! Our Pro version includes specialized WooCommerce integration with product recommendations, order tracking, and sales assistance features. ### Can I customize the appearance of the chatbot? Absolutely! You can customize colors, set a custom profile image, and adjust dimensions for complete control over the chatbot’s appearance. ### How can I embed the chatbot on specific pages? You can use the `[wpiko_chatbot]` shortcode to embed the chatbot on any page or post. ### Do I need coding skills to set this up? Not at all! WPiko Chatbot is designed for users of all technical levels with an intuitive setup process and user-friendly interface. ### Does the chatbot support languages other than English? Yes, absolutely! The chatbot can be localized to any language. You can change the labels, placeholders, and error messages in the admin settings. Furthermore, you can train the AI using files or website scans in any language, and it will respond to users in the same language they use. ### What is the Mobile App (PWA)? The Mobile App (PWA) is a Pro feature that lets administrators and WPiko Agents access the chatbot on their phone or tablet. It works like a regular app but runs directly from your website, so no app store download is required. You can add it to your home screen, monitor conversations, and receive push notifications. ### How does Admin Takeover work? Admin Takeover is a Pro feature that lets you pause the AI and chat with visitors live in real time from the Mobile App (PWA) or from WordPress admin. When you release takeover, the AI resumes automatically and continues the conversation. ## Recensioni ![](https://secure.gravatar.com/avatar/5ad6942da6a2232cf7b7e52bcd1d5646ed2f217cfa5746f2c804e1442d2fe68a? s=60&d=retro&r=g) ### 󠀁[Great plugin!](https://wordpress.org/support/topic/great-plugin-41029/)󠁿 [cuspaw](https://profiles.wordpress.org/cuspaw/) 10 Novembre 2025 1 risposta Exactly what I was looking for. I can use it directly from my website’s dashboard without the expensive monthly subscriptions. Recommended! [ Leggi la recensione di 1 ](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/) ## Contributi e sviluppo “WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress” è un software open source. Le persone che hanno contribuito allo sviluppo di questo plugin sono indicate di seguito. Collaboratori * [ wpiko ](https://profiles.wordpress.org/wpiko/) [Traduci “WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/wpiko-chatbot) ### Ti interessa lo sviluppo? [Esplora il codice](https://plugins.trac.wordpress.org/browser/wpiko-chatbot/) segui il [repository SVN](https://plugins.svn.wordpress.org/wpiko-chatbot/), segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/wpiko-chatbot/) tramite [RSS](https://plugins.trac.wordpress.org/log/wpiko-chatbot/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 2.0.2 * Fix: Improved WordPress 7.0 admin compatibility for button/icon alignment. #### 2.0.1 * Feature: Added Top Right and Top Left floating chatbot position options. * Feature: Added device visibility controls to hide the floating chatbot on desktop, tablet, or mobile. * Feature: Added support for the OpenAI model GPT-5.5 (2026-04-23) in AI Configuration. * Improve: Refined the pre-made questions layout with modern and cleaner chat UI. #### 2.0.0 Major update introducing mobile app (PWA) capabilities and real-time admin chat features. * Feature: Added an unread message badge to the floating chatbot icon * Feature: Added support for OpenAI models GPT-5.4 Mini and GPT-5.4 Nano in AI Configuration * Improve: Improved styling of downloaded chatbot transcripts * Fix: Fixed minor bugs and improved overall stability * Pro: Introduced Mobile App (PWA) support for monitoring and replying to conversations on mobile * Pro: Added Admin/Agent Takeover for real-time live chat with visitors * Pro: Added Push Notifications for new incoming messages * Pro: Added AI takeover handoff to resume conversations after live chat sessions #### 1.1.4 * Feature: Added a new advanced option to customize the background color of the Chatbot Floating Text. * Feature: Added support for the OpenAI models GPT-5.3 Chat and GPT-5.4 in AI Configuration. #### 1.1.3 * Fix: Shortcode chatbot overlap issue (Z-index fix) * Info: This release includes new AI-powered contact form features in wpiko-chatbot- pro. #### 1.1.2 * Improve: Sound notifications * Improve: Added sound preloading for faster playback response #### 1.1.1 * Feature: Add Reasoning Effort and Verbosity controls for GPT-5 models * Feature: Added customizable chatbot interface text (localization support) * Feature: New customizable Error Messages system – group technical errors into friendly user-facing categories * Feature: Added Debug Log admin page – database-based logging that works without WP_DEBUG for easier troubleshooting * Improve: Centralized error message defaults (DRY principle) for better maintainability * Improve: Enhanced error logging – admins see detailed technical errors while users see friendly messages * Improve: Enhance API connection reliability for new parameter structures * Improve: Enhanced chatbot UI #### 1.1.0 * Fix: Resolved race condition causing mixed or delayed responses during rapid conversations * Improve: Prevent concurrent message submissions by adding frontend request queue * Improve: Disable input and send button while a response is processing * Improve: Implement frontend-based response tracking for more reliable conversation flow * Improve: Clear conversation chain correctly when chat is reset #### 1.0.9 * Fixed “Access denied” errors caused by cached expired WordPress nonces * Added automatic nonce refresh mechanism – chatbot now seamlessly retries failed requests with fresh nonces * Improved resilience for sites using page caching plugins (WP Rocket, LiteSpeed, W3 Total Cache, etc.) * Rate-limited nonce refresh endpoint to prevent abuse #### 1.0.8 * Fixed conversation context issue where AI would repeat responses after 5+ messages * Implemented OpenAI’s previous_response_id for stateful multi-turn conversations * Added database schema upgrade for storing OpenAI response IDs * Improved conversation continuity and context awareness #### 1.0.7 * Added support for latest OpenAI models: GPT-5.1, GPT-5.1 Chat, GPT-5.2, and GPT- 5.2 Chat * Added model information display with accurate specifications for all new models #### 1.0.6 * Added client-side timeout handling (90s for chatbot, 60s for contact form) – users now receive clear feedback instead of waiting indefinitely * Optimized retry mechanism – reduced from 3 retries to 2 with shorter timeouts for faster failure feedback * Improved error messages – specific, actionable messages for timeout, network, rate limit, and server errors instead of generic “An unexpected error occurred” * Added retry attempt logging for better debugging #### 1.0.5 * Added translation function to the download conversation button * Fixed Download conversation – sale prices fixed render * Added learn link to the plugin header #### 1.0.4 * Removed the Assistant API * Added plugin Dashboard – provides a modern, elegant overview of the chatbot’s performance and activity * Added mobile-friendly navigation for the admin interface – enhances user experience on mobile devices with a collapsible hamburger menu * **Important**: If you are currently using the Assistant API, you must migrate to the Responses API before updating the plugin #### 1.0.3 * Added OpenAI Responses API integration for improved performance and reliability * Enhanced AI Configuration section with dual API support (Assistants API and Responses API) * Future-proofed plugin for OpenAI Assistants API deprecation (sunset August 26, 2026) * Improved conversation state management with stateful interactions * Better token efficiency and reduced latency with new Responses API * Enhanced tool integration capabilities for future development #### 1.0.2 * Added cache-busting system to ensure updated assets are always loaded * Improved header UI/UX for better usability and cleaner design #### 1.0.1 * Plugin improvements #### 1.0.0 * Initial release ## Meta * Versione **2.0.2** * Ultimo aggiornamento **6 giorni fa** * Installazioni attive **40+** * Versione WordPress ** 6.0 o superiore ** * Testato fino alla versione **7.0** * Versione PHP ** 7.0 o superiore ** * Lingua * [English (US)](https://wordpress.org/plugins/wpiko-chatbot/) * Tag * [chatbot](https://it.wordpress.org/plugins/tags/chatbot/)[ChatGPT](https://it.wordpress.org/plugins/tags/chatgpt/) [live chat](https://it.wordpress.org/plugins/tags/live-chat/)[openai](https://it.wordpress.org/plugins/tags/openai/) [woocommerce](https://it.wordpress.org/plugins/tags/woocommerce/) * [Visualizzazione avanzata](https://it.wordpress.org/plugins/wpiko-chatbot/advanced/) ## Valutazioni 5 su 5 stelle. * [ 1 5- recensioni a stelle ](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/?filter=5) * [ 0 recensioni a 4-stelle ](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/?filter=4) * [ 0 recensioni a 3-stelle ](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/?filter=3) * [ 0 recensioni a 2-stelle ](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/?filter=2) * [ 0 recensioni a 1-stelle ](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/#new-post) [Vedi tutte le recensioni](https://wordpress.org/support/plugin/wpiko-chatbot/reviews/) ## Collaboratori * [ wpiko ](https://profiles.wordpress.org/wpiko/) ## Supporto Hai qualcosa da dire? Ti serve aiuto? [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/wpiko-chatbot/)