Title: Yapdesk Live Chat &#8211; Free Chat Widget &amp; AI Chat
Author: artdotedmonton
Published: <strong>6 Maggio 2026</strong>
Last modified: 6 Maggio 2026

---

Ricerca i plugin

![](https://ps.w.org/yapdesk-live-chat/assets/icon-256x256.png?rev=3523920)

# Yapdesk Live Chat – Free Chat Widget & AI Chat

 Di [artdotedmonton](https://profiles.wordpress.org/artdotedmonton/)

[Scarica](https://downloads.wordpress.org/plugin/yapdesk-live-chat.0.2.41.zip)

 * [Dettagli](https://it.wordpress.org/plugins/yapdesk-live-chat/#description)
 * [Recensioni](https://it.wordpress.org/plugins/yapdesk-live-chat/#reviews)
 *  [Installazione](https://it.wordpress.org/plugins/yapdesk-live-chat/#installation)
 * [Sviluppo](https://it.wordpress.org/plugins/yapdesk-live-chat/#developers)

 [Supporto](https://wordpress.org/support/plugin/yapdesk-live-chat/)

## Descrizione

Yapdesk Live Chat adds a clean free live chat widget to your WordPress website and
connects it to your hosted Yapdesk dashboard. It is built for small businesses that
want a simple WordPress chat plugin, support ticket follow-ups, mobile alerts, and
optional AI chat responses without a complicated help desk setup.

If you are looking for a free live chat plugin for WordPress, Yapdesk gives you 
the core chat widget for free, plus message mode when your team is away. If you 
want more power later, paid plans can add branding removal, visitor typing preview,
multiple agents, schedules, and AI chat.

Use Yapdesk to:

 * Chat with website visitors from the Yapdesk dashboard.
 * Switch between Chat Active, Message mode, and Chat Off.
 * Let visitors leave a message when no agent is available.
 * Customize the widget title, launcher text, button text, color, and ticket notification
   email.
 * Use the free plan without a payment method, with Yapdesk branding.
 * Upgrade to Pro to remove branding, view visitor typing preview, and add up to
   3 agents.
 * Upgrade to Pro AI for AI chat and hybrid reply modes using your website and business
   context.
 * Confirm free-plan branding during connection before the widget appears on the
   public site.

#### External Service Disclosure

This plugin connects to the Yapdesk hosted service at `https://app.yapdesk.com` 
when you connect your WordPress site to a Yapdesk account.

The Yapdesk service is used to provide the hosted dashboard, live inbox, notifications,
tickets, billing, and optional AI features. When connected, the plugin may send 
the following data to Yapdesk:

 * Website domain and site name during account connection.
 * Site public key and site secret key for secure site connection.
 * Visitor chat messages, ticket messages, visitor email if entered, visitor token,
   page URL, and conversation status.
 * Widget settings such as title, color, launcher label, availability mode, ticket
   notification email, and branding text.

A Yapdesk account is required to use hosted live chat features. The free plan does
not require a payment method. Paid plans are optional and are used only for extra
features such as branding removal, additional agents, visitor typing preview, schedules,
and AI.

Yapdesk service pages:

 * Terms of Service: https://yapdesk.com/terms
 * Privacy Policy: https://yapdesk.com/privacy
 * Dashboard: https://app.yapdesk.com

## Screenshot

 * [[
 * Visitor chat widget running on a real website.
 * [[
 * Yapdesk dashboard for conversations, status, alerts, and account controls.
 * [[
 * Mobile/PWA dashboard view for replying from a phone.
 * [[
 * Yapdesk public homepage showing the free forever core and paid upgrade options.

## Installazione

 1. Upload the plugin folder to `/wp-content/plugins/` or install it from the WordPress
    plugin screen.
 2. Activate **Yapdesk Live Chat**.
 3. Open **Yapdesk Live Chat** in WordPress admin.
 4. Connect your Yapdesk account, or create one from the connection form.
 5. The widget loads automatically on the frontend after connection.
 6. You can also place `[yapdesk_live_chat]` inside content or a template area when
    you want a manual mount point.

## FAQ

### Is Yapdesk free?

Yes. The core live chat and message mode can be used on the free plan with Yapdesk
branding and no payment method.

### Do I need a Yapdesk account?

Yes. Hosted chat, dashboard inbox, tickets, notifications, billing, and optional
AI features run through the Yapdesk service at `https://app.yapdesk.com`.

### Can I customize the widget?

Yes. You can customize the chat title, launcher label, launcher style, send button
text, primary color, and ticket notification email.

### Can I remove Yapdesk branding?

Branding removal is available on Pro plans.

### Does this plugin include AI?

The plugin supports Pro AI settings, but AI replies require a Pro AI subscription
through Yapdesk.

### Is this a free live chat plugin for WordPress?

Yes. Yapdesk includes a free WordPress live chat widget, message mode, and hosted
dashboard access with Yapdesk branding. Paid upgrades are optional.

### Can I use Yapdesk as an AI chat plugin?

Yes, with Pro AI. Yapdesk can use your website and business instructions as context
for AI chat replies.

### Where are conversations managed?

Conversations, tickets, alerts, agents, account settings, and billing are handled
in the Yapdesk dashboard.

## Recensioni

Non ci sono recensioni per questo plugin.

## Contributi e sviluppo

“Yapdesk Live Chat – Free Chat Widget & AI Chat” è un software open source. Le persone
che hanno contribuito allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

 *   [ artdotedmonton ](https://profiles.wordpress.org/artdotedmonton/)

[Traduci “Yapdesk Live Chat – Free Chat Widget & AI Chat” nella tua lingua.](https://translate.wordpress.org/projects/wp-plugins/yapdesk-live-chat)

### Ti interessa lo sviluppo?

[Esplora il codice](https://plugins.trac.wordpress.org/browser/yapdesk-live-chat/)
segui il [repository SVN](https://plugins.svn.wordpress.org/yapdesk-live-chat/),
segui il [log delle modifiche](https://plugins.trac.wordpress.org/log/yapdesk-live-chat/)
tramite [RSS](https://plugins.trac.wordpress.org/log/yapdesk-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.2.41

 * Removed WordPress.org directory screenshots from the plugin package.
 * Updated contributor metadata.
 * Expanded internal prefixes for declarations, options, scripts, styles, and widget
   globals.
 * Added explicit free-plan branding consent before connecting a public widget.
 * Tightened admin form input handling, nonce naming, and dashboard external links
   for review.

## Meta

 *  Versione **0.2.41**
 *  Ultimo aggiornamento **4 giorni fa**
 *  Installazioni attive **Meno di 10**
 *  Versione WordPress ** 6.2 o superiore **
 *  Testato fino alla versione **6.9.4**
 *  Versione PHP ** 7.4 o superiore **
 *  Lingua
 * [English (US)](https://wordpress.org/plugins/yapdesk-live-chat/)
 * Tag
 * [AI chat](https://it.wordpress.org/plugins/tags/ai-chat/)[chat widget](https://it.wordpress.org/plugins/tags/chat-widget/)
   [free live chat](https://it.wordpress.org/plugins/tags/free-live-chat/)[live chat](https://it.wordpress.org/plugins/tags/live-chat/)
   [wordpress chat plugin](https://it.wordpress.org/plugins/tags/wordpress-chat-plugin/)
 *  [Visualizzazione avanzata](https://it.wordpress.org/plugins/yapdesk-live-chat/advanced/)

## Valutazioni

Non sono state ancora inviate recensioni.

[Your review](https://wordpress.org/support/plugin/yapdesk-live-chat/reviews/#new-post)

[Vedi tutte le recensioni](https://wordpress.org/support/plugin/yapdesk-live-chat/reviews/)

## Collaboratori

 *   [ artdotedmonton ](https://profiles.wordpress.org/artdotedmonton/)

## Supporto

Hai qualcosa da dire? Ti serve aiuto?

 [Chiedi nel forum di supporto](https://wordpress.org/support/plugin/yapdesk-live-chat/)