Il fatal error sembra generaro dal plugin https://it.wordpress.org/plugins/sg-security/
Dovresti accedere tramite FTP e rinominare la sua cartella in modo da disattivarlo forzosamente
Chi ha creato la discussione
eleonora3
(@eleonora3)
Grazie mille per il riscontro.
Mi sai dire di più? Come dovrei rinominarlo? Rischio di fare danni più gravi?
Accedi tramite FTP o file manager dell’hosting, apri la cartella wp-content/plugins e rinomini la cartella sg-security
Chi ha creato la discussione
eleonora3
(@eleonora3)
Ho fatto dal file manager dell’hosting ma continua a darmi lo stesso errore.
Rinominata la cartella? L’errore è rimasto uguale?
Chi ha creato la discussione
eleonora3
(@eleonora3)
Sì esatto, ho provato a rinominare anche la sottocartella sg-security.php ma nulla.
Chi ha creato la discussione
eleonora3
(@eleonora3)
Ho contattato l’assistenza di siteground e mi hanno risolto il problema, grazie comunque per l’aiuto e la disponibilità!
The error message you received indicates that there is an issue with the “sg-security” plugin on your website. Specifically, it is trying to load a file called “autoload.php” from the “/vendor” directory within the plugin, but it is unable to find the file.
To resolve this issue, you can follow these steps:
- Access your website’s files using an FTP client or a file manager provided by your hosting provider.
- Navigate to the following directory:
/home/customer/www/claragabrielli.it/public_html/wp-content/plugins/sg-security/
- Check if there is a directory named “vendor” inside the “sg-security” plugin folder. If it exists, proceed to the next step. If it doesn’t, you may need to reinstall the plugin or contact the plugin developer for assistance.
- If the “vendor” directory is present, make sure it contains the file “autoload.php”. If it is missing, you might need to download the plugin again from a reliable source and replace the existing files on your website.
- Once you have confirmed that the “vendor” directory and “autoload.php” file are in place, try accessing your website again to see if the issue is resolved.
If the problem persists or if you’re unsure about performing these steps, I recommend reaching out to the plugin developer or your hosting provider’s support team for further assistance. They will have more specific knowledge about your website setup and can provide guidance tailored to your situation.
I hope this helps! Let me know if you have any further questions.
