Crisp – Live Chat and Chatbot


Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate free Live Chat plugin for WordPress if you want to grow your email list, generate leads, and enhance your customer relationship within the same software.

The free plugin includes livechat, Real-time notifications, Chatbot, Desktop apps, Mobile apps, Availability schedule. All these features work immediately with no developer help needed.

By adding this plugin on your WordPress website, you’ll gain access to Crisp Inbox for Marketing, Sales, and Support teams, as well as Crisp Helpdesk, our free online educational resources that will help you to better use Crisp and support your customers.

Here’s how our Livechat plugin will help you capture more leads and enhance your conversions rates.

Live Chat: Let your site visitors talk to you

Crisp allows you to embed a free live chat module to your website and let site visitors chat with you. Using the chatbot plugin, you can easily handle the following WordPress live chat

  • Support live chat: Answer questions your customers might have about your business through live chat.
  • Sales livechat: Help answer questions your potential customers might have about your products/services through live chat.
  • Marketing Live Chat: Enrich your database by asking emails or phone numbers and tagging every conversation to create a qualified contact list (This is an option).
  • Automated chatbot: Create powerful chat bot scenario with our no-code chatbot builder

Pro tip: If you want to, you can set an availability schedule to display your live chat when you’re ready to chat

Real-time notifications: Be informed when a Live Chat start

  • Support Livechat: Get back to your customers instantly
  • Sales Live chat: Do not ever miss a sale again
  • Marketing Live chat: Offer a conversational experience to your leads
  • Automated chatbot: Create offline experiences for your visitors

Pro tip: If you want to, you can choose to receive notifications or not

Mobile and Desktops apps for a convenient Live Chat

Available on mobile:

  • iOS
  • Android

Available on desktop:

  • Windows Operating systems
  • Mac OS operating systems

Pro tip: If you want to, you can answer your customers while you’re not in front of your computer!

Live Chat bonus

  • See what your visitors are typing.

Not all visitors to your website are digital natives.
For many, it takes time to type a response. With Crisp, you can see what your visitors are typing in real time, allowing you to respond with the right information in little to no time.

  • Fair pricing

Crisp takes a different business approach than other live chat services. We do not sell a limited chatbox service—with Crisp, the live chat service is free and unlimited, more than enough to cover the basic needs of anyone using the service.

  • Multiple plugins

Inside Crisp, you can add plugins to extend the power of your live chat.

  • Enriched user profile

With Crisp, you can see your visitor’s important information, such as email, full name, picture, location, social networks, and browsed webpages.

  • Enriched conversations

From smileys to animations, our chat system is fresh, cool, and simple to use. Just try it!

  • Wide range of integrations

You can integrate Crisp with Slack, your e-mails, Messenger, Twitter, Telegram Whatsapp and SMS.

What do people have to say about Crisp Live Chat ?

“Crisp stood out. It has roughly the same feature set as Intercom with a few additional features and it has simple/affordable pricing. The support from the team over there is great and new features pop up often.” – Shai Almog, Co-founder of Codename

“We could have had the same experience with other live chats as well, but the price tag combined with the feature set Crisp does offer, we would and already do recommend it to all customers who are looking for a live chat themselves. We’ve upgraded to the Crisp unlimited plan a while ago, and are glad that we made that decision.” – Dominik Angerer, Founder of Storyblok


  • Crisp dashboard
  • Website visitors


How to install Crisp Live Chat on my website?

Upload the plugin files to the /wp-content/plugins/crisp directory, or install the plugin through the WordPress plugins screen directly.
Use the Settings->Crisp screen and click on “Link with Crisp”
If you’re getting in trouble, we have a video about how to install Crisp on WordPress

What is Crisp?

Crisp provides a customer messaging platform for small and medium companies to help them scale their customers relationship. Live Chat is one of the main features but not the only one. Give them a try!

Who should use Crisp Live Chat?

Crisp is perfect for agencies, business owners, small businesses, bloggers, designers, anyone with a WordPress website and wants to use live chat on their website.

Do I need coding skills to use Crisp Live Chat WordPress plugin?

Not at all. You can create and manage your conversations without any coding using our user-friendly software.

How can I upgrade to paid features?

The Crisp’s paid tiers are built for those who want more advanced functionality. If you’d like to learn more about Crisp’s paid tiers, view our pricing page.

My Question is not listed

Please visit Crisp Help Center for more detailed documentation and support. Thank you!


21 Gennaio 2022
Terrible, it's a freemium, everything in the Crisp service warns you to get paid. You can't use it right, it's exhausting. There's no Brazilian Portuguese translation available. It would be great if the company let the consumer use it more freely and allowed the integration of Whatsapp for the basic plan.
16 Dicembre 2021
When you install the Plugin and create your account at the crisp website you will automatically subscribe to the pro plan which is only for free for 14 days! So this plugin is not for free until you chance your plan to the basic one. The advertisement is very irritating. Everywhere they tell you that the chat plugin is free, even on the registration page. The plugin connects to the crisp server. So the chats will be recorded there. You have to mention this in your privacy policy. Also you have to block loading the chatbox - a lot of cookies and the external script - before the visitor has accepted the cookies. I am not sure if this is possible. So I assume the plugin is not DSGVO compatible although the developer comes from France. The service itself works great with the app ecosystem they offer. I tried to delete my account after testing the service - which is difficult - but it finally worked - you have to delete the website from the crisp dashboard first.
8 Agosto 2021
Gayet kullanışlı ve basit bir arayüzü ver pro almak daha keyifli bir hale getiriyor
31 Luglio 2021
The free features of this plugin are plentiful and rich. I've been through half a dozen other Live Chat plugins and Crisp is the best by far. I'm going to be getting a paid plan soon.
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Contributi e sviluppo

“Crisp – Live Chat and Chatbot” è un software open source. Le persone che hanno contribuito allo sviluppo di questo plugin sono indicate di seguito.


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Ti interessa lo sviluppo?

Esplora il Codice segui il Repository SVN iscriviti al Log delle Modifiche. Puoi farlo tramite RSS con un lettore di feed.

Changelog (registro delle modifiche)


  • Better onboarding


  • Bug fixes


  • Bug fixes


  • Bug fixes


  • Auto-set language


  • Verify emails using HMAC


  • Woocommerce compatibility


  • Migrates .IM to .CHAT


  • This release is fixing a bug


  • This release is fixing a bug


  • Simplifies the Crisp setup process


  • Design improvement


  • Auto-restore chats


  • This version improves asynchronous API


  • This version improves asynchronous API


  • Design improvements


  • This version fixes conflicts with Cloudflare


  • Username is now automatically synced


  • Design improvements


  • Handles asynchronous API calls


  • New way to install Crisp


  • Bump up


  • New JS API


  • Add e-mail if setted


  • Crisp first release