Smartsupp Live Chat

Descrizione

Smartsupp live chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 websites.

See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.

Your customers are browsing your website right now. Create a free account and start chatting with them today.

Funzionalità chiave

  • Customizable chat box
  • Customer satisfaction rating
  • Automatic messages
  • Mobile apps
  • Shortcuts (canned responses)
  • Detailed statistics
  • Easy integration with WordPress
  • Visitor recording (session replay)
  • Online support in 7 languages
  • Detailed customer info integration with WooCommerce

Pricing

  • Free package : free forever for 3 agents
  • Premium packages starting at 10 EUR / month / agent

Find more details about Smartsupp and our pricing on www.smartsupp.com.

Smartsupp è disponibile nelle seguenti lingue

  • Inglese
  • Ceco
  • Tedesco
  • Spagnolo
  • Francese
  • Italiano
  • Ungherese
  • Olandese
  • Polacco
  • Portoghese (BR)

If you need help please feel free to contact us at support@smartsupp.com.

Screenshot (schermate di esempio)

  • Bacheca di Smartsupp
  • Finestra della chat - visibile ai clienti
  • Amministrazione della chat - visibile agli operatori della chat
  • Applicazione mobile

Installazione

Richiede:

WordPress 3.0 or higher, PHP at least 5.3.2

Processo di installazione

  1. Installa il plugin Smartsupp in WordPress e attivalo.
  2. Accedi a Smartsupp o crea un nuovo account nelle impostazioni del plugin.
  3. Ora Smartsupp chat è visibile sul tuo sito. Accedi alla bacheca di Smartsupp e comincia a chattare con i tuoi visitatori.

Tutoriale di installazione con screenshot:

https://www.smartsupp.com/help/wordpress/

Recensioni

6 Settembre 2018
I´m using a free version but it´s super cool. Thanks for sharing such a great plugin.
2 Febbraio 2018
Tried too many Live Chat plugins to remember for WordPress and they all lacked basic features. SmartSupp doesn't! it's perfect, it's clear, clean and very easy to use with an active support team that replies almost instantly via Live Chat - I will be purchasing a subscription!
Leggi tutte le recensioni di 13

Crediti e riconoscimenti

“Smartsupp Live Chat” è un software open source. Le persone che hanno contribuito allo sviluppo di questo plugin sono indicate di seguito.

Collaboratori

“Smartsupp Live Chat” è stato tradotto in 1 lingua. Grazie ai traduttori per i loro contributi.

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Ti interessa lo sviluppo?

Esplora il Codice segui il Repository SVN iscriviti al Log delle Modifiche. Puoi farlo tramite RSS con un lettore di feed.

Changelog (registro delle modifiche)

3.4

  • Changes in readme
  • improved country and language tracking during registration
  • composer update

3.3

  • Changes to create SmartSupp account process

3.2

  • Fixed bug when SCRIPT tags are inserted into optional code text area
  • Some minor text changes

3.1

  • Fixed bug on some installations with WooCommerce
  • Fixed bug with custom templates not showing styles

3.0

  • Refactored plugin design

2.8

  • Fixed some PHP warnings

2.7

  • Updated dependencies
  • Fixed problem with some non-ASCII letters used in strings

2.6

  • PHP version check. At least PHP 5.3 is required during plugin activation.
  • WordPress version check for at least version 3.1
  • Removed some PHP warnings

2.5

  • settings page changes

2.4

  • version fix

2.3

  • Some default parameters are not set
  • Possibility to enter custom parameters for chat

2.2

  • Some language changes

2.1

  • fixed error in rendering

2.0

  • Plugin is using now smartsupp/chat-code-generator (https://github.com/smartsupp/chat-code-generator)

0.1

  • Inital version of the Plugin